Field Education Program Manager

ABOUT INSPIRE MEDICAL SYSTEMS 

Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients’ lives through sleep innovation.  We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve.

WHY JOIN OUR FAST-GROWING TEAM 

At Inspire, we value people – your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement. 

If you’re passionate about making a difference in people’s lives and want to work with innovative technology, come be a part of our great team! 

POSITION SUMMARY 

The Field Education Program Manager manages the end-to-end framework and execution of onboarding and education program initiatives for field employees, ensuring every program is delivered seamlessly and aligned with organizational goals. By evaluating and implementing data analysis initiatives, this role acts as the architect of a culture rooted in continuous improvement and data-driven excellence, utilizing KPIs to assess program effectiveness, identify trends, and recommend strategic improvements. This position maintains full oversight of project timelines, budgets, and resources to ensure the on-time delivery of education programs, while simultaneously managing training pathways, certification compliance, and learning management systems. Beyond strategic oversight, the role involves the facilitation of virtual and live courses, requiring a blend of technical proficiency and the ability to manage multiple high-quality programs. This leader serves as the essential glue for the department, providing the cohesion necessary to ensure that training managers’ designs and implementations remain consistent and aligned with an elite standard of education across the entire team. 

MAIN DUTIES/RESPONSIBILITIES 

• Analyze training and outcome data, maintain accurate records, and support credentialing and administrative processes to ensure compliance and continuous program improvement. 

• Continuously evaluate and improve education programs to increase efficiency, effectiveness, and employee satisfaction. Recommend enhancements based on data-driven insights. 

• Deliver engaging and impactful content through the facilitation of both virtual and live courses, adapting delivery styles to meet the needs of diverse learner groups. 

• Plan, coordinate, and execute programs and meetings, managing logistics, vendor relationships, travel arrangements, materials, and event timelines. 

• Manage employee certification documentation, including preparing and issuing certification letters, tracking credential status, and administering physician training certificate issuance to ensure accurate records and compliance with program requirements. 

• Monitor employee training pathways and certification compliance through learning management systems, tracking completion and following up on outstanding requirements. 

• Manage centralized communications, including inbox oversight, communications, scheduling, and distribution of training resources and reports. 

• Oversee project timelines, budgets, and resources to ensure on-time delivery of education programs. 

QUALIFICATIONS 

Educational Requirements: 

• Bachelor's degree in education, human resources, communications, or related field 

• Master’s degree or MBA preferred 

Required Experience: 

• Demonstrated experience managing programs or onboarding initiatives, including managing logistics, schedules, vendors, communications, and virtual meeting platforms. 

• Experience administering learning management systems (LMS) and tracking training compliance, certifications, and employee records, with strong proficiency in Microsoft Office and collaboration tools such as Teams. 

Preferred Experience: 

• Experience analyzing training data, certification, or performance data to generate reports and support program improvement. 

• Experience facilitating large groups of diverse learners.  

• Experience managing credentialing processes, certification documentation, or regulatory training requirements (e.g., HIPAA, Bloodborne Pathogen). 

• Experience managing shared inboxes and coordinating communications across large, distributed teams. 

• Experience working with DocuSign or similar electronic signature platforms for documentation and compliance. 

• Experience maintaining databases, auditing records, and ensuring data accuracy and completeness. 

• Experience coordinating vendor contracts, invoices, and event-related financial tracking and budgeting. 

#LI-Onsite

BENEFITS AND OTHER COMPENSATION

Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered):

• Multiple health insurance plan options.


• Employer contributions to Health Savings Account.


• Dental, Vision, Life and Disability benefits.


• 401k plan + employer match.


• Identity Protection.


• Flexible time off.


• Tuition Reimbursement.


• Employee Assistance program.


• All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program.

Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. 
 
Inspire Medical Systems is an equal opportunity employer with recruitment efforts focused on ensuring a diverse workforce. Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com  
 
Inspire Medical Systems participates in E-Verify.