We are looking to hire an ambitious Field Engineer 2 - Chicago, IL to join our vibrant team at ThreePDS Inc in Chicago, IL.
Growing your career as a Full-Time Field Engineer 2 - Chicago, IL is a fantastic opportunity to develop necessary skills.
If you are strong in emotional intelligence, adaptability and have the right talent for the job, then apply for the position of Field Engineer 2 - Chicago, IL at ThreePDS Inc today!
Computer Field Technician Needed - Chicago, ILJob Details: - Job Class: FE 2
- Work Location: Chicago, IL 60607
- Driving/Non-Driving: Non-Driving
- Duration: Temp to Perm
- Minimum Experience: 1 years and must be reflected on resume
Job Description:- As a Field Engineer 2, your primary responsibility will be installing, diagnosing, servicing maintaining High-end proprietary products as well as other computer-related products such as desktop and laptop computers, printers, standard software, high-end servers, networking devices, and large-scale payment products.
- When in support of ITO engagements, you will be recognized as desk side support specialist.
- You may be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
- You will handle more complex products, problems, and/or projects and may provide technical guidance to lower-level engineers.
- You may function as a team or on-site leader as necessary.
- You will provide technical support to customers in solving technical problems that occur during the installation or operation of company supported products.
Responsibilities:- May function as team or site leader providing direction to other technicians
- Performs server and storage break and fix.
- Provides support for Enterprise products, such as Dell ESFDesk side support specialist
- Provides support for enterprise storage products
- Supports Networking products - including Cisco certification requirements
- Provides support for Payment systems products and core-CMOS products
- May have project management responsibilities for smaller projects
- Possesses other, high skilled, specialized technical skills.
- Provides support for software, hardware and networking support for desktops, laptops and servers
- Provides maintenance and support on legacy products
- Installs and maintains PCs and associated software, networks, servers and peripherals
- Performs installs, moves, adds and changes as required
- Tests and certifies PCs, networks, servers and client approved applications
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor and dress.
- Ensures customer satisfaction throughout the service delivery transaction
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
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Benefits of working as a Field Engineer 2 - Chicago, IL in Chicago, IL:
● Unlimited Growth Potential
● Professional Development Opportunities
● Competitive salary
No CV Required
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