Field Engineer - State of MD

Field Engineer - State of MD

Job Summary/Company:

Field Engineer who will work in a rotating on-call schedule covering after hours/weekend calls and occasional overtime hours. This position requires daily travel (3-5 days a week) to customer sites typically within 200 miles of the technicians home base, but includes occasional travel outside of the dedicated area on an as needed basis. Technicians will be paid mileage to client sites. The technician should sit within 90 minutes of Harford County, MD as he/she will be covering the state of Maryland. Travel to other areas in the US is required in this role as well. Typical travel is 40% - 60%. If you are interested in learning more about and this Direct Hire opportunity, please submit your resume today.

Responsibilities:

As part of a technical support group, responsible for preventive maintenance as well as monitoring and responding to alert conditions

Perform remote diagnostics and interface directly with customers to resolve a variety of technical problems impacting mission-critical recording processes

Site installations, follow-up training with the customer, general system support, and ongoing end-user training

Qualifications/Background Profile:

Experience in Call/911 Recorder or VoIP technologies preferred

IT troubleshooting experience preferred

Applicable experience in more than 1 of the following areas: Windows Server, Unix, Linux, Network Monitoring, Network Management Systems, Telephony, VoIP, Radio Systems, Network/Telephony cabling

Must be able to safely list 50 pounds to chest level and with assistance, install recorder servers in server racks

CompTIA A+ or Network+ certification, OR the ability to obtain within 90-days of employment