Field Operations Manager

Key Responsibilities:  

• Oversee Install / Service / Electrical Mangers and respective crews  

• Work directly with Commercial Sales and RSC’s and Managers to schedule and communicate availability 

• Work with Install and Service Mangers to Manage the production schedule- monitor upcoming work to be performed in order to schedule and assign technicians and/or crews to maximize productivity 

• Verify all jobs have had permits pulled and file all permits accordingly 

• Work with Install and Service Mangers to track technician performance- Monitor for areas of improvement and reward technicians for going above and beyond 

• Oversee day to day operations of all installation jobs 

• Ensure field technicians are performing and completing their assigned tasks 

• Work with techs in the field for training needs and process improvements 

• Provides support to make sure all disciplines operate the same way and utilize processes of Pine State Services. 

• Normal Install Job Project Manager 

• Work with RSC’s to make sure project is what was sold  

• Make sure job stays on track, meeting deadlines and budgets  

• Coordinating scheduling needs with I.C. and I.M.  

• Site visits 

• Track Change orders  

• Commercial Scale Job Project Manager  

• Work with Commercial Sales Advisor to make sure project is what was sold 

• Make sure job stays on track, meeting deadlines and budgets  

• Coordinating scheduling needs with I.C. and I.M.  

• Site visits 

• Jobsite meetings - with G.C. and site foreman  

• Track Change orders

• Field Support to all technicians in the field, Service, Install, Electrical, PM 

• This position is required to be on-call 

Requirements & Desired Skills:  

• Journeyman or Master License required 

• Valid driver’s license with an acceptable driving record 

• Ability to work flexible hours and on-call shifts as needed 

• Must have 6 years or more of Plumbing / HVAC Management experience  

What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including: 

• Competitive Pay with incentive opportunities 

• Paid Time Off and Company Holiday Pay 

• Medical, Dental, and Vision Insurance programs 

• 401(k) Retirement Savings Plan with company matching contributions 

• Life Insurance and disability insurance options 

• Supplemental benefit programs 

• World Class Training opportunities through our Experts University 

• Career Development opportunities