Field Operations Network Supervisor

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Join the Future of Connectivity with Metronet!

Field Operations Network Supervisor

As a Field Operations Network Supervisor you will be responsible for managing all Network Fiber Technicians operations in the assigned geographic area. As well as ensure all terminating, spicing, bonding/grounding, documenting, and testing of all fiber optic cables is done correctly to ensure operational efficiency.

ESSENTIAL JOB FUNCTIONS:

• You will oversee the selection, hiring, and career development of all field technicians


• You will help establish and maintain a standard for equipping technicians with tools and test sets


• You will manage the company tools and test set inventory and quickly address ‘loss’ issues


• You will help develop a supporting training and skills development curriculum for both new hires and existing employee and maintain its currency


• You will manage workplace safety and provide safety training to employees as required


• You will manage both the productivity and quality of work down to the individual employee level


• You will develop and maintain a district out-of-hours call out schedule


• You will provide support to the video engineering and facilities engineering departments with the planning and maintenance functions for hub sites


• You will assist the video and network engineering teams with the planning of all MetroNet hub sites in terms of advising as to their location, size, exterior appearance, and internal layout.


• You will support the monitoring and maintenance of all hub site electronics and peripheral systems


• You will assist with troubleshooting equipment failures and service affecting problems


• You will rapidly respond to any security or equipment alarms


• You will support Outside Plant with repair and maintenance activities


• You will work with OSP manager to develop OSP preventative maintenance routines to minimize potential outages


• You will provide assistance as needed with OSP repair and restoration activities.


• You will ensure OSHA, NESC, NEC, and MetroNet safety regulations and precautions are followed for all work activities


• You will keep up-to-date with FCC and other regulatory requirements and standards


• You will manage vehicle inventory, tools, test set utilization


• All other duties as deemed necessary

JOB QUALIFICATIONS AND REQUIREMENTS:

• Highschool diploma, GED or similar


• 3-5 Years splicing experience


• 1-2 years supervisor or leadership experience


• Prior hands-on experience with the installation and maintenance of customer inside wire


• Experience working with Microsoft Word, Excel, or other Microsoft products


• Must be legally authorized to work in the U.S.

Join us and find out what it means to love your career!

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve.

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.

Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.

Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran

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