Field Operations Technician I

It's rewarding to be on a team of people that truly believe in making an impact! 

We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.

Field Operations Technician I

Job Code
6586

FLSA Status
Non Exempt

Job Family
IT Administration Generalist/Multidiscipline

Job Summary

We are looking for a dedicated and proactive individual to join our team as a Field Operation Technician I. As a Field Operation Technician I, you will play a crucial role in ensuring the smooth operation and maintenance of our field equipment and infrastructure. You will be responsible for performing installations, repairs, and preventive maintenance tasks at customer sites and remote locations. The ideal candidate will have strong technical skills, excellent problem-solving abilities, and a commitment to delivering high-quality service to our clients.

Duties & Responsibilities

Essential Duties & Responsibilities

• Install, configure, and maintain field equipment and infrastructure according to company standards and specifications.

• Perform troubleshooting and diagnostic tests to identify and resolve technical issues in a timely manner.

• Conduct routine inspections and preventive maintenance activities to ensure optimal performance and reliability of equipment.

• Collaborate with team members and project managers to coordinate site visits and service requests.

• Document all service activities, including installations, repairs, and maintenance tasks, accurately and thoroughly.

• Provide technical support and guidance to customers and end-users as needed.

• Adhere to safety protocols and procedures to ensure a safe working environment for yourself and others.

• Stay current with industry trends and best practices to continuously improve technical skills and knowledge.

Education & Experience

• High school diploma or equivalent; technical certification or coursework is a plus.

• 1-2 years of experience in a field service or technical support role preferred.

Knowledge, Skills & Proficiencies

• Strong mechanical and electrical aptitude with the ability to troubleshoot and repair complex equipment.

• Familiarity with a variety of tools and equipment used in field operations.

• Basic understanding of networking concepts and protocols.

• Excellent communication and interpersonal skills.

Physical Requirements

• Ability to work independently with minimal supervision and as part of a team.
• Willingness to travel to customer sites and remote locations as needed.
• Valid driver's license and clean driving record.
• Physical stamina and the ability to lift and carry heavy equipment as required.

Work Conditions

Work will involve constant driving/traveling to assigned clinics/territories

Travel Requirements (open text)

This position will be required to travel to assigned clinics/territories.

Amount of Expected Travel

Details

Yes

50-75%

Tools & Equipment Used

Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Disclaimer

The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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