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Field Process Engineer 2

Job Description - Field Process Engineer 2

Description

The Field Process Engineer is responsible for supporting and optimizing manufacturing or equipment processes at customer or production sites. This role combines technical expertise in process engineering with hands-on field support, ensuring process stability, performance, and customer satisfaction. The Field Process Engineer works closely with customers, field service teams, and internal engineering groups to troubleshoot issues, improve yields, and support new product or process implementation.


 


Salary Range:  $94,000 - $123,420


 


Key Responsibilities


Process Support & Optimization




 


Provide on-site and remote support for manufacturing or equipment processes


Analyze process performance and identify opportunities for yield improvement and efficiency gains


Troubleshoot process issues and implement corrective actions


Optimize process parameters to achieve performance, quality, and throughput targets




 


Customer & Field Support




 


Serve as the primary technical contact for customers on process-related issues


Support installation, qualification, and ramp-up of equipment or processes at customer sites


Train customers and field teams on process operation and best practices


Respond to process-related escalations and ensure timely resolution




 


Data Analysis & Reporting




 


Collect, analyze, and interpret process data to identify trends and improvement opportunities


Develop reports and present findings to internal teams and customers


Use statistical tools and methodologies (e.g., SPC, DOE) to drive improvements




 


New Product Introduction (NPI)




 


Support process development and qualification for new products or technologies


Collaborate with R&D and product engineering teams on process readiness


Ensure smooth transition from development to production




 


Cross-Functional Collaboration




 


Partner with Field Service, Process Engineering, Manufacturing, and Quality teams


Provide feedback to engineering teams on product and process improvements


Support root cause analysis and corrective action efforts for field issues




 


Continuous Improvement




 


Drive continuous improvement initiatives to enhance process performance and reliability


Identify and implement best practices across customer sites or facilities


Support standardization of processes and documentation




 




 


Qualifications


Required:




 


Bachelor’s degree in Engineering (Chemical, Mechanical, Electrical, Materials Science, or related field)


3–7+ years of experience in process engineering or manufacturing environments


Strong knowledge of process optimization, troubleshooting, and data analysis


Willingness and ability to travel frequently (often 30–70% or more)




 


Preferred:




 


Experience in semiconductor, equipment manufacturing, or high-tech industries


Familiarity with statistical methods (SPC, DOE, Six Sigma)


Experience with customer-facing roles or field support


Knowledge of manufacturing tools, automation systems, or process control




 




 


Skills & Competencies




 


Strong analytical and problem-solving skills


Hands-on technical expertise and troubleshooting ability


Customer-focused mindset and communication skills


Ability to work independently in field environments


Data-driven decision-making


Adaptability and ability to work in dynamic environments


Cross-functional collaboration and influencing skills


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