Field Sales Consultant

Description

WHAT YOU WILL DO:

Because of our incredible growth, we are looking to add a full-time, experienced Field Sales Consultant. You will work closely with all department leaders and report to the VP of Sales while being responsible for driving sales growth by engaging directly with clients in their designated territory. This role focuses on building strong customer relationships, presenting tailored solutions, and closing sales through in-person visits and consultations.

You will also have/ do the following:

• Achieve sales target goals that are provided and have the ability to forecast using a sales pipeline.
• Daily interaction in the field with customers and potential customers. 
• Time and Territory management skills. This is critical. 
• Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by E-Mail.
• Maintain an updated knowledge of the organization's products, services, warranties, and customer service policies.
• Cultivate and protect existing revenue streams, while identifying opportunities to upsell new products to an assigned portfolio.
• Document and diagnose common customer needs and issues and translate those needs into actionable solutions to suggest leadership.
• Explain simply and clearly in response to customer questions and check for customer understanding and acceptance.
• Forward and escalate issues/customer feedback to relevant individuals.
• Troubleshoot client issues and escalate internally to mitigate churn risks. Collaborative and highly effective in partnering with internal teams for seamless support of clients.
• Nurture relationships with strategic accounts drive ongoing education and continued value of our products and services.
• Ability to conduct customer discovery (asking the right questions to discern the true current situation or to get to the true need they have)

WHAT WE ARE LOOKING FOR:

The Field Sales Consultant should be knowledgeable and be able to operate independently. Your background should also include:

• 2+ years of experience in an outside sales position and preferably in the dental industry. 
• Proven history to achieve sales goals / targets in past sales positions. 
• A customer focused mindset, ready to work through a customer’s needs and help them identify the right solution for them.
• Strong customer service skills with ability to adapt to and respond to different types of personality when working with either customer or colleagues.
• Able to nimbly manage multiple clients with high-level client focus.
• Attention to detail and oriented toward executing work with consistency and accuracy.
• Exceptional communication, organizational, problem solving, and time management skills.
• Proficient Computer skills – Microsoft Office, including Excel and Word a must, as well as experience working in an ERP system.
• Team player attitude: being able to collaborate with other departments within Global Surgical to help resolve customer issues or needs, or address Global policy requirements, efficiently and effectively.
• Ability to explain complex concepts in a clear, simple manner to customers.

WHO WE ARE:

Renew Digital is the leading provider of high quality certified pre-owned cone beam 3D and panoramic / cephalometric X-ray equipment to dentists and dental specialists across the United States. Based outside of Atlanta, GA, we work to create an inclusive work environment and a culture that focuses on providing the highest level of customer service to our clients.

BENEFITS:

We strive to enrich the lives of our team and offer a variety of health and wellness benefits, paid time off, and an environment that celebrates continuous learning and development.

EQUAL OPPORTUNITY EMPLOYER

Renew Digital is an equal opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.