JOB TITLE: FIELD SALES REPRESENTATIVE – CONTRACT BASED
DEPARTMENT: OPERATIONS
REPORTS TO: CUSTOMER SUPPORT MANAGER
SALARY: UNCAPPED COMMISSION
POSITION SUMMARY:
Waterloo is going through major changes to become a leading technology community. Waterloo Fiber is Waterloo’s municipal telecommunications provider, offering ultra-fast, reliable, and affordable internet to those who live and work in Waterloo.
We are seeking a motivated and outgoing contract-based Field Sales Representative. In this role, you will be responsible for engaging potential customers directly at their homes to promote and sell Waterloo Fiber’s high-speed fiber internet, voice, and video services. The ideal candidate has strong interpersonal skills, is a confident communicator, results and goal-driven, and enjoys working independently in the field. This is a 1099 position with uncapped commission and huge potential for a motivated candidate.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Canvas designated neighborhoods to present internet service offerings to potential residential customers. This includes evenings and weekends while most people are home.
- Explain product features, pricing, and benefits clearly and convincingly.
- Close sales and meet or exceed targets.
- Maintain accurate records of customer interactions and sales using designated CRM tools.
- Follow all company and regulatory compliance guidelines, including safety and privacy protocols.
- Attend regular training and team meetings to stay updated on products, pricing, and promotions.
- Always represent Waterloo Fiber’s brand professionally and positively in appearance, behavior, and ethical conduct.
- Win together: help Waterloo Fiber achieve its sales goals and get compensated for it!
- Represent Waterloo Fiber at various community events.
WE PROVIDE YOU:
- Uncapped commission. Every home is an opportunity!
- Paid training and ongoing support from the Waterloo Fiber team.
- A company-provided iPad to get subscribers signed up on-the-spot.
- Waterloo Fiber branded apparel.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- Sales experience - door-to-door or outside sales experience preferred.
- Experience in the broadband industry or basic understanding of internet services and technology a plus but not required.
- Self-motivated, with excellent time management, organizational skills and problem-solving skills.
- Goal-driven, your performance impacts Waterloo Fiber’s success.
- Must have excellent interpersonal and communication skills.
- Proficiency in Microsoft Office and CRM software.
- Must possess a valid driver’s license.
- Must have a reliable vehicle (we will provide signage).
- Ability to pass a background check and obtain appropriate city permits to sell in the field.
Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Regularly required to talk and hear.
- Required to walk extensively door-to-door in various weather conditions.
- Frequently required to sit, stand, and bend at the knees and waist.
- Required to use hands to type, handle objects and paperwork.
- Required to use close vision and be able to focus.
- Must be able to lift/carry 20 lbs. at any given time.
- Must be able to travel for business purposes on an occasional basis.
- Must be available to represent Waterloo Fiber at various community event.
Apply at https://waterloofiber.bamboohr.com/careers
A.A./E.E.O. | Minority, female & disabled individuals are encouraged to apply.