Field Scheduler

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®.  At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. 

The Field Scheduler is responsible for prioritizing and assigning the work orders for day-to-day operations of the Field Technicians. The Field Scheduler must have an extensive understanding of the work order systems, the technological and organizational aptitude to plan and manipulate the software to create the most effective schedule, be able to handle multiple tasks at one time and deliver excellent communication skills and customer service to all.

Responsibilities:

• Organize  and schedules all inspections (move outs, move ins, and marketing), work on both vacant and occupied properties, including regular maintenance and last-minute work orders.
• Allocate admin time for the team as needed, for training, meetings, etc.
• Ensure schedules are full, prioritizing value-added work and optimizing the schedule daily by priority and route.
• Monitor the schedule board throughout the day to ensure all work orders are completed and liaise with team members as necessary for follow-ups.

Requirements:

• High school diploma or GED strongly preferred.
• Associates degree or higher in Business Administration, Management, Real Estate, Business Communications, or a related field is preferred.
• Minimum of two (2) years of experience in Maintenance, Property Management, Dispatching or Scheduling is required.
• Familiarity with Scheduling and/or Dispatching functions and software.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) is required.
• Familiarity with Yardi Voyager and/or CRM Dynamics is preferred.
• Proficiency in computer and mobile technology.
• The capacity to meet multiple deadlines.
• The capability to implement process improvement changes.
• The flexibility to adapt to a changing environment and work non-standard hours as needed.

Compensation

Additional Compensation

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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