Field Service Coordinator - Houston Branch

Reporting to the Manager, Houston Field Service Operations, the Field Service Coordinator - Houston Branch will be responsible for providing administrative support as detailed below.

Duties

The duties will include but will not be limited to the following:

Office Administrative Duties

• Maintain Reception area to include answering and distributing all incoming calls and ensuring visitors are handled appropriately. 


• Provide Branch safety orientation to visitors and new TCT personnel.


• Manage both incoming and outgoing mail and courier items to include LSS System.


• Maintain all administrative supplies to ensure adequate levels are always held.


• Maintain office equipment and keep supplies on hand.


• Coordinate building maintenance repairs as needed.


• Assist with visa requirements, travel and meeting arrangements.


• Assist with coordinating company events and social functions.


• Support TCT sales initiatives as required including administratively.


• Weekly payroll reporting


• Raising and maintenance of purchase orders as required for branch activities, inclusive of all US field service accounts payable.

 Field Service Administrative Duties

• Maintenance of Field Service Procedures for jobs inclusive but not limited to the following:
  
  
  
  • Open jobs in the TCT ERP
  
  
  • Track and allocate costs in the TCT ERP as required
  
  
  • Completion of job closure for review by Manager, Houston Operations
  
  
  • Compilation of reports and close out materials to accompany invoice
  
  
  • Support timely job close-out to enable prompt invoicing and minimize work in progress (WIP)
  
  
  
  


• With Branch Manager, coordinate field service job schedules, FS Tools, dispatches, tooling and materials.


• Coordinate shipments with logistics support personnel to ensure timely delivery of materials to customers’ sites.


• Maintain tooling inventory, PAT testing, calibrations and load testing in accordance with TCT processes.


• Maintain training documentation and registers/ matrices in collaboration with the Field Service Manager – Houston.


• Assist with editing and distribution of job reports.


• Review of field paperwork submitted by the FS representatives.


• Review technicians’ monthly expenses in Emburse system.


• Order technician uniforms as needed.


• Review technician timesheets in UKG on a weekly basis.

Health, Safety and Environment and Quality Duties

• Ensure all assigned projects comply with company and customers’ Health, Safety, and Environmental (HSE) policies.


• Develop and review risk assessments and Safe Work Practices (SWPs).


• Maintain HSE documentation and registers/ matrices in collaboration with the Field Service Manager – Houston.


• Support audits, inspections, and continuous improvement initiatives.


• Support cost reduction and operational improvement initiatives.


• Increase knowledge of the HSE Policy and Manual and maintain a positive attitude towards health and safety


• Other duties as directed by the Manager, Houston Field Service Operations.

Qualifications and Experience
The Field Service Coordinator – Houston Branch must represent TransCanada Turbines in a gracious, polite, organized, innovative and customer-focused manner, and ensure that all visitors are delighted with the level of responsiveness and attention they receive while in the care of the company.

Employee / team flexibility is of prime importance to TransCanada Turbines.  It is important that all employees are willing and able to assist with any activity, at any time, as necessary to support the needs of a changing and demanding customer base in the gas turbine repair and overhaul business.

The minimum training and/or educational requirement for this role is one (1) year related experience or a combination of education and experience that allows the individual to adequately perform the role, determined by the Manager, UK & European Field Service Operations.       

Application deadline is 5:00PM on Thursday, October 29, 2026.