Field Service Engineer

Seeking a full-time Field Service Technician for immediate hire to work in Salt Lake City, UT.
This full-time position offers a great opportunity to work in an
exciting, fast-paced, and ever-changing environment. We specialize in
theatrical/stage lighting and TV Studio production with an ever-growing
focus on architectural and creative lighting solutions. Applicants
should enjoy a challenge and learning something new every day. This position will be based in Salt Lake City with travel likely
throughout companies western territory.

Responsibilities

• Customer service via phone and email for lighting equipment
  
• Installation, commissioning, and programming of new lighting control systems
  
• Provide training for end-users and colleagues
  
• Troubleshooting, service, and support for lighting control systems and fixtures
  
• Generate, maintain, and organize related files
  
• Maintain factory certification 
  
• Stay up to date on industry trends and manufacturer product offerings
  
• Advise systems integrators on system design
  
• Evaluate project site conditions and status
  

Skills & Attributes

• High attention to detail and organizational skills
  
• Strong working knowledge of entertainment lighting and rigging
  
• Understanding of standard control protocols (DMX, RDM, sACN, etc)
  
• The ability to read and understand schematics and mechanical drawings
  
• Familiarity with computer networking
  
• Self-motivated but able to collaborate with others
  
• Strong aptitude with mechanical and electrical systems
  
• Ability to prioritize and work well with time constraints
  
• Interpersonal, time management, and problem-solving skills.
  
• Proficiency in communication with a broad range of personnel and personality types.
  
• Comfortable working in active construction sites and other high-pressure environments.
  
• Ability to lift 70 lbs.
  

Experience & Educational Requirements

• Background in Film, Theater, or Broadcast Industries
  
• Knowledgeable in Microsoft Office Suite and Bluebeam or other CAD software
  
• The ability to work independently or as part of a team
  
• Safe practices when dealing with high voltages
  
• Computer literate with data entry experience
  
• Valid driver’s license with a clean driving record