Field Service Engineer - SMT

▶︎ Job Details  
・Job Title: Field Service Engineer
・Working Location: San Jose, CA
・Employment Type: Full Time/Permanent 
・Salary: DOE (70-80K per yr) + Full Benefit
・Visa Support : No
・Language: English

▶︎Key Responsibilities
This position focuses on installing, maintaining, and optimizing SMT automation equipment while resolving complex technical challenges to improve operational efficiency.

Equipment Installation & Commissioning
・Install, configure, and start up SMT automation systems across North America.
・Perform system upgrades and custom modifications.

Technical Support & Troubleshooting
・Diagnose and fix mechanical, electrical, software, and process issues.
・Provide onsite and remote support to minimize downtime.
・Work with engineering teams on complex problems.

Customer Training & Support
・Train operators and maintenance staff.
・Advise on process optimization and preventive maintenance.

Documentation & Reporting
・Collect and analyze data for troubleshooting and improvements.
・Prepare clear service reports for customers and management.

Collaboration & Communication
・Serve as technical link between customers and engineering.
・Explain technical info clearly to all stakeholders.

▶︎Required:

・Engineering degree (Mechanical, Electrical, or related) preferred.
・Experience with SMT or automation equipment.
・Strong mechanical and electrical maintenance skills.
・Able to read electrical and mechanical diagrams.
・Familiar with Windows-based systems and basic networking.
・Strong problem-solving and customer focus.
・Works well independently and in teams.
・Effective communicator.
・Willing to travel up to 25%.