Field Service Rep/Driver

Position Title: Field Service Rep/Driver (Confidential Client)

Location: Kent, WA | On-site

Employment Type: Permanent

Compensation

• Pay Rate: $22–$25/hour + overtime + incentives

Benefits

• Medical, dental, vision, and 401(k) with company match


• Accrued PTO (up to 15 days annually) + 8 holidays + up to 4 floating holidays + paid birthday day


• Paid training and advancement opportunities

Company Overview (Confidential)

Our Client operates in the growing healthcare industry, delivering and servicing medical equipment that helps hospitals and care teams provide safe, high-quality patient care.

Position Summary

You'll play a meaningful role in healthcare, helping hospitals and care teams provide safe, high-quality patient care. As a Customer Service Field Specialist, you'll combine hands-on work, customer interaction, and problem-solving to support the people who care for others. This is not a typical delivery role: you'll build relationships, support clinical staff, and make a real impact every day.

You'll start your day at our Kent service center, load your route, and travel locally to healthcare facilities. Throughout the day, you'll interact with nurses and hospital teams, deliver and set up equipment, answer questions, and ensure everything meets their needs.

Local routes. No long-haul routes. No overnight travel. Home every day.

Full-Time Schedule: Monday–Friday, 8:00 AM–4:30 PM

Primary Functions

• Deliver and pick up medical equipment at hospitals and healthcare facilities across the Kent area.


• Provide basic equipment orientation and support to clinical staff.


• Build strong relationships through professional, responsive customer service.


• Ensure accurate delivery, pickup, and service documentation.


• Identify and resolve customer concerns quickly and professionally.


• Load, unload, clean, inspect, and disinfect equipment according to company safety and quality standards.


• Operate a 20-foot box truck safely and professionally.


• Maintain a clean, organized vehicle and professional appearance.

Must-Haves

• 2+ years of customer service, delivery, or field service experience.


• Strong communication skills and a customer-first mindset.


• A clean driving record.


• Ability to operate a 20-foot box truck.


• Ability to lift up to 30 lbs. and push/pull up to 75 lbs.


• Comfort working in a warehouse and outdoors in Kent weather.


• Flexibility to work according to customer demand, which may include some nights and weekends.


• One week of training in San Antonio, Texas.


• Additional travel opportunities to support service centers nationwide.


• Ability to travel by commercial airline for business needs.