Field Service Representative

Summary

The Field Service Representative (FSR) reports directly to the Director of Operations or Maintenance Manager and is responsible for ensuring daily airworthiness of assigned aircraft in compliance with applicable regulations and corporate policies. Key responsibilities include pre and post flight inspections, daily maintenance and servicing, and communication with home base about any potential maintenance and or scheduling issues that may arise.

The Field Service Representative Supervisor ensures operational and personal readiness of the Customer Success Flight Operations pilot roster. They are responsible for daily administrative tasks, equipment and property accountability, and cross-functional support. They manage routine traffic with pilots, inter-organizational administrative personnel, and V-BAT customers to ensure mission readiness and personnel and aircraft reliability.

Essential Functions

1. Ensure compliance with program-specific DST requirements.


2. Prompt response and reporting within specified time frame to ensure customer needs are met.


3. Communicating with management daily regarding status and schedule.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours will be dependent upon customer requirements on a two week on, two week off rotation. Hours of work will be determined by customer and travel needs, and may include nights, weekends, and holidays.

Travel

Travel is required as requested by customers and may be for an extended duration of time. Traveling includes overnight

stays outside of the standard working location.

Required Education and Experience

1. At least three years experience with turboprop aircraft.


2. At least one year experience with PT6 engines.

Preferred Education and Experience

1. Airframe and Powerplant Certificate.


2. Three (3) years' of King Air 350 experience.


3. Three (3) years' of Pratt and Whitney PT6 experience.

Other Hiring Requirements

1. Valid Driver’s License.


2. U.S. Citizenship status required.


3. Must hold or be able to obtain a DOD TS level clearance.


4. Must pass a DOT/FAA regulated drug.

Benefits 

1. Company-paid Health, Dental and Vision Insurance for employee.


2. Company-paid Short Term Disability, Long Term Disability, Basic Life and AD&D Insurance.


3. Supplemental Insurance: Aflac and/or Gap Insurance.


4. Supplemental  Basic Life and AD&D Insurance.


5. 401(k).


6. Accruing Paid Time Off.


7. Floating Holiday Time.
   

Applications, cover letters and resumes must be submitted online via Bamboo. 

DST LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, national origin, disability status or protected veteran status, or any other characteristic protected by federal, state or local laws. In addition to federal law requirements, DST complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

DST expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status. Improper interference with the ability of DST’s employees to perform their job duties may result in discipline up to and including discharge.