Field Service Representative

In this role, you will: Work on assigned projects for electrical equipment Deliver technical solutions to customers Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design Generate timely and accurate service reports on work, product performance, and warranties. High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems Must be able to work in the US without corporate sponsorship now or in the future No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation Bachelor's degree in Engineering from an accredited institution Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems Position Success Criteria: Submit to periodic customer required background and drug screenings. Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements. Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required. Understands 3-phase power systems and low, medium, and high voltage power distribution equipment. Practices electrical safety measures Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels. Ability to obtain and maintain a valid TWIC card. Proficient with hand and power tools for equipment assembly Works well under time constraints and in stressful situations Explain technical problems and solutions Collaborates effectively with the team to meet project deadlines We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems Experience performing power quality measurements, troubleshooting, analysis as well as protective relays