Field Service Representative - Chemical Water Treatment

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

The Field Service Representative (FSR) will be responsible for providing our on-site technical

customer service. This position will include chemistry test, chemical feed and control equipment

maintenance, chemical inventory management, chemical transfers, technical recommendations,

and written service reports. This is a customer facing position.

Key Characteristics

• Technical Training / Education
• Familiarity with water treatment processes and applications
• Effective Communication (written and oral)
• Effective Interpersonal Skills
• Customer Service and results oriented
• Analytical Skills and Business Acumen
• Team player
• Able to work independently and take initiative

Duties & Responsibilities

• Install and service chemical feed and water treatment and chemical feed equipment at designated locations
• Act as as a Veolia liaison with customer management and technical counterparts
• Perform water analysis and/or collect samples for preparation, labeling and shipment to designated laboratory for analysis
• Work with PLC controls, understands water process treatment design, and repairs pumps, instruments and control panels
• Conduct preventative maintenance and calibrates feed pumps, controllers, feed rate charts and maintain log sheets
• Maintain inventory of spare parts (lube oil, tubing, and piping), and adequate supply of reagents, sample containers, and shipment containers necessary for routine as well as special sampling and analysis
• Travel and work overtime, as required
•  All aspects of safety on the job, including the operation and maintenance of an assigned company vehicle if required and all EHS policies

Knowledge, Skills & Abilities (List out required and preferred skills as applicable)

• Ability and willingness to travel regularly within assigned territory, at times requiring overnight stay, as required
• Work frequently in a heavy industrial environment requiring use of Personal Safety Equipment and exposure to noise, dust, chemicals and other similar irritants typical of those found in refinery, chemical plants, nuclear power plants, etc., as required
• Ability to lift and move heavy loads greater than 50 pounds and to operate a forklift (if required)
• Ability and willingness to comply with stringent drug testing and background check requirements set by customer safety requirements, as required
• Basic Computer Skills, using Google Workspace

Required:

• High School Diploma, GED, Home School Certification, or international equivalent to High School Diploma
• Minimum 2 years of lab, plant or maintenance experience OR a minimum 2 years of college, military, technical / vocational school training

• Annual travel required. 15%
• This role will be based out of Spring City, TN

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.