Field Service Representative / Telecommunications Technician

Company: Palmerton Telephone Company

Shift: Must be available for normal 40 hour work week plus call-outs that may occur at any time of day or night (365 days a year) for emergency purposes.

Pencor and its subsidiaries are Equal Opportunity Employers

The successful candidate will be required to acquire and maintain membership in the Union, and shall take up and maintain PA residency within a radius of twenty (20) miles of the base area office or within the county in which the office is based within one hundred twenty (120) days.

FSR’s are Telecommunication Technicians involved in the construction and installation of our various telco based services to customers. They install, maintain, test, repair and/or replace telephone cable transmission and distribution systems and associated hardware, including equipment in homes and commercial buildings.

Along with analog and digital telephone signals, High-Speed Internet connections and Digital telephone via coax cable will also be part of the job. Other physical labor will be required from time to time, such as loading and unloading equipment, and general maintenance in and around the local office. Ideal candidates should strive to learn and adapt to new and emerging technologies and be willing to work outside in all weather conditions, any time of the day or night.

Qualifications: 

• Associates degree in related technical field or equivalent work experience preferred


• Established residency in Pennsylvania


• Valid PA Driver's License and good driving record


• Strong background in personal computers and Microsoft Windows


• Strong background in electronics


• Knowledge of building structures


• Knowledge of commercial phone Systems


• Customer Relations Skills


• Computer Skills


• Communication Skills – oral and written


• Organization and time management Skills


• Ability to troubleshoot Voice services, DSL services and T-1 services


• Ability to run jumper wiring, splice telephone cable, Aerial and Underground


• Ability to pull trunk and feeder into open trenches


• Ability to climb and work aloft on poles, ladders, or other support structures


• Ability to work effectively individually (without immediate supervision present), and function as a team player to complete larger projects


• Ability to perform tasks and adhere to company policies and procedures


• Ability to work well with hand tools


• Ability to lift and carry 68 pounds


• Ability to install and service Cable plant provided by BRC


• Ability to perform other assigned tasks (ie-Boro street lights, holiday lights or flags)