Job Purpose:
Serves customers by installing and servicing systems and products.
This person is in charge of performing repairs of x-ray equipment and preventative maintenance, so the equipment runs smoothly and efficiently. Their responsibilities include perform installation of equipment, troubleshooting problems, maintaining records, and replacing or fixing components and tools.
Duties:
* Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
* Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
* Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance.
* Documents service and installation actions by completing forms, reports, logs, and records.
* Maintains customer confidence by keeping service information confidential.
Skills/Qualifications:
Mechanical & Electronics Troubleshooting, Analyzing Information , Good Judgment, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Communication Skills
* Frequent travel / Company credit card for travel expenses
* Valid driver’s license required
* Ability to use test equipment, scopes, etc.
* Team player who works productively and demonstrates leadership potential, good judgement, problem-solving and decision-making ability
* Computer and IT Knowledge is not required but is a plus
* Spanish as a second language is not required but is a plus
Compensation Package:
We offer a competitive salary, medical, dental and vision benefits and Simple IRA
Subject to a successful background check and drug screening
OUR STORY
The story of Lodox Systems is a story of how the application of innovative thinking and ingenuity can challenge existing paradigms and, ultimately, result in better, more effective healthcare practices. Lodox Systems designed and developed a full body medical X-ray solution that was derived from technology originally created for the security sector, specifically for the detection of stolen diamonds by the mining industry in South Africa.
This need created the ideal background for the team of engineers who took on the challenge to design an X-ray scanner with an ultra-low dose to be used for the frequent and rapid scanning of humans.It was realized that this South African technology had the potential to cause a revolution in the medical X-ray industry and, soon after the security breakthrough, further innovations adapted the system for medical purposes.
As a result of its unique set of characteristics, the Lodox solution is incredibly well-suited for operation in trauma hospitals and forensic pathology facilities. At the time, and even now, there is no known alternative solution that matches the Lodox scanner in the medical X-ray sphere globally.
Today many of the original team of engineers are still at Lodox – testament to the ongoing commitment and enthusiasm to provide and maintain a superior medical and forensic pathology solution.
The Industrial Development Corporation (IDC) of South Africa is the major shareholder of Lodox Systems and continues to support and fund ongoing research, development and product improvements.
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