Field Service Technician

Job Summary:

We are seeking a skilled and customer-focused Electrical Service Technician to join our team. The Service Technician is responsible for installing, maintaining, and repairing equipment or systems at customer sites or company facilities. This role requires technical expertise, problem-solving skills, and a commitment to delivering excellent service.

Key Responsibilities:

• Diagnose and troubleshoot mechanical, electrical, or technical issues with equipment.
• Perform routine maintenance and repairs on systems and machinery.
• Install new equipment and ensure proper setup and functionality.
• Respond to service calls and provide on-site support to customers.
• Document service activities, including repairs, parts used, and customer interactions.
• Maintain tools, equipment, and service vehicles in good working condition.
• Communicate effectively with customers to explain issues and solutions.
• Follow safety protocols and company procedures at all times.
• Operate and maintain service vehicle according to company policy.  Perform weekly maintenance, monthly safety inspections, monthly tool inventories and monthly material inventories.
• Maintain availability for after-hours on-call work rotation.
• Maintain a clean and safe driving record.
• Perform other project-related duties and assignments as instructed by supervisor.
• Ensure all work is performed within the confines of Walker’s safety policies, procedures and guidelines.

Qualifications:

• High school diploma or equivalent
• TDLR License (Journeyman)
• Proven experience as a service technician or in a similar technical role.
• Strong knowledge of mechanical and electrical systems.
• Ability to read technical manuals, schematics, and blueprints.
• Excellent troubleshooting and problem-solving skills.
• Good communication and customer service abilities.
• Valid driver’s license and clean driving record.
• Ability to lift heavy equipment and work in various environments.
• Must understand basic electrical theory and its application to installations.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance