Field Service Technician

Your role

To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers


• You will set, install, and pipe compressor systems.


• You will display the ability to absorb a higher level of learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits.


• You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.


• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs


• You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,


• You will attend training at our Air Academy and train with Senior Service Technicians


• You will promote and practice proper safety procedures and correct use of personal protective equipment


• Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.


• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory


• You will be subject to random drug testing.

To succeed, you will need

• You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field.  Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred.  Experience in HVAC a plus.


• You are able to work independently and complete tasks within assigned deadlines.


• You are customer-focused and take ownership of meeting the customer's needs.


• You can use computers to complete work orders, ordering parts and training.


• You can supply all basic required tools.


• You will participate in occasional travel to Rock Hill, SC for paid training.


• You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. You have a basic understanding of mechanics and electrical theory.


• You have the ability to use computers to complete work orders


• A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)


• You have a valid driver's license and are fluent in English.

In return, we offer

• 
  

  Choose your career with us!

  
  

  Drive your Career, Explore Opportunities, Realize your Passion . . .

  
  

   

  
  

  Attractive benefits Include:

  
  

   

  
  
  
  
  • Flexible benefits plan including medical, dental, and vision.
  
  
  • Generous 401 (k) retirement plan match in addition to an automatic contribution.
  
  
  • Competitive paid time off and sick time.
  
  
  • Life & Disability insurance.
  
  
  • Paid training
  
  
  • Excellent paternal, adoption, and maternal leave.
  
  
  • Equipped with a company vehicle, laptop, cell phone and uniform.
  
  
  • $32hr - $36hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.
  
  
  
  

Job location

Remote position
This role is fully remote.  You will be required to travel within a 1 - 2 hour radius surrounding Houston, Texas.  

Contact information

 Talent Acquisition Team: Tachelle Peeples