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Field Service Technician

icon building Company : Classet
icon briefcase Job Type : Full Time

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Job Description - Field Service Technician

OWL Services is Hiring a Field Service Technician!

Location: Minneapolis, MN (On-Site / Field-Based)
Schedule: Full-Time | 24/7 On-Call Rotation | 30–40% Overnight Travel
Pay Rate: $23.00–$26.00/hour
Employment Type: Hourly

Overview

OWL Services is seeking a Field Service Technician to support installation, maintenance, and repair of electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined professional who enjoys troubleshooting, working independently, and delivering high-quality field service.

Technicians play a critical role in ensuring operational reliability of equipment such as POS systems, alarms, and security devices, while maintaining strong safety standards and professional service delivery.

Responsibilities

  • Troubleshoot, inspect, repair, and replace electro-mechanical equipment
  • Diagnose issues and implement effective, timely solutions
  • Service equipment such as cash registers, coin changers, alarms, and POS systems
  • Complete service requests and maintenance tasks professionally and efficiently
  • Review work orders, manuals, and technical drawings
  • Utilize testing devices, hand tools, and power tools
  • Follow all safety protocols and procedures
  • Participate in a 24/7 on-call rotation
  • Travel overnight 30–40% for service, installations, and upgrades
  • Maintain accurate service documentation using company systems and mobile tools

Must Have

  • Mechanical aptitude and troubleshooting skills
  • Ability to work independently and solve problems effectively
  • Strong attention to safety and adherence to protocols
  • Willingness to participate in a 24/7 on-call rotation
  • Ability to travel 30–40% overnight
  • Good driving record
  • Proficiency with computers and smartphones

Nice to Have

  • Experience with POS systems (Verifone, NCR)
  • Experience working with alarm systems
  • Experience troubleshooting electro-mechanical equipment
  • Ability to complete service requests professionally and efficiently
  • Experience reviewing work orders, manuals, and drawings
  • Experience using testing devices, hand tools, and power tools
  • Willingness to support installations/upgrades in other regions
  • Paid Time Off
  • 401(k) Retirement Plan
  • Health Care
  • Dental Insurance
  • Vision Insurance
  • Overtime Pay
  • On-the-Job Training
  • Per Diems
  • Growth Opportunities
Original job Field Service Technician posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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