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Field Service Technician

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Job Description - Field Service Technician

Hodge Industrial Technologies is a trusted provider of mission-critical compressed air systems for manufacturing facilities, known for fast response times and reliable solutions. Our culture emphasizes urgency, ownership, and delivering peace of mind to customers. As a Field Service Technician, you will play a pivotal role in ensuring our clients’ operations run smoothly and efficiently.

Key responsibilities include:
  • Install, diagnose, repair, and maintain compressed air systems and ancillary equipment at customer sites, prioritizing safety and reliability.
  • Perform routine and preventive maintenance tasks such as system audits, filter changes, lubrications, and compressor belt adjustments to minimize downtime.
  • Troubleshoot mechanical, electrical, and controls issues using diagnostic tools, schematics, and published service procedures, implementing effective corrective actions.
  • Communicate findings, timelines, and recommended solutions clearly to customers and internal teams, escalating critical issues as needed for fast resolution.
  • Maintain accurate service records, parts usage, and warranty information in the CRM/ERP system, and manage parts inventory and on-site safety compliance to support first-time fix rates.

Required Qualifications:

  • 2–3 years of field service or industrial maintenance experience
  • Hands-on experience troubleshooting pneumatics and mechanical systems
  • Ability to perform field work including lifting, climbing ladders, working in confined spaces, and prolonged standing or kneeling
  • Valid driver’s license with a clean driving record
  • Experience in a customer-facing service role communicating findings, timelines, and recommended solutions

Preferred Qualifications:

  • Hands-on PLC/controls troubleshooting experience
  • Hands-on HVAC/refrigeration troubleshooting experience
  • Experience servicing mission-critical compressed air systems and ancillary equipment in manufacturing or industrial facilities
  • Ability to travel to customer sites within an approximately 100-mile radius of the assigned branch
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
  • Overtime

Our Core Values

  • Culture is the Key to our Success
  • Practice Extreme Ownership
  • Be Resourceful & Find a Way
  • Optimism & Positivity Breeds Opportunity
  • Do What You Say You’ll Do
  • Hold Each Other Accountable
  • Come From a Center of Caring
  • Laugh and Have Fun
  • Learn & Grow Every Day
  • Innovate Fearlessly

Why Join Our Team

  • Inc. Magazine’s 2022 Best Workplaces in America
  • 2023 U.S. Department of Labor Gold Hire Vets Medallion Award
  • Your Voice Counts – We value your ideas and contributions.
  • High Trust & Transparency – We build a culture of authenticity and respect.
  • Empowering Culture – We support each other and believe in shared success.
  • Competitive Compensation & Benefits
Original job Field Service Technician posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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