Field Service Technician

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.

Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.

Primary responsibility is for servicing/repairing all JBT Marel, A&B sold equipment at customer sites. This is an advanced welding level position to ensure quality welding, fabrication/fitting and finishing with proper weld preparation, manufacturing of components, fit-up of assemblies, and finishing components. Develop strong relationships with customers, solve customer problems and sell A&B capabilities, services and products. Be available to respond to urgent customer service/repair needs.

On a given day, you may:

• Provide on-site technical support to customers ensuring all equipment sold is functioning properly and is in good repair.
• Perform Hazard Safety Assessments prior to each job.
• Listen and respond to customer needs/requests; then provide "value added" effective solution and/or support.
• Welds TIG and MIG techniques to quality standards.
• Completes all necessary paperwork and quality checks for team associates
• Work closely with Manager, Customer Care Representatives and Sales personnel to ensure we maintain good communications/relationships with the customer.
• Sets up welding equipment for various welding types.
• Reads and understands blueprints for the selection of materials, measurements and weld types; and performs work to specified tolerances.
• Handles raw materials and prepare material for fabrication.
• Uses hand tools for the manufacturing of customer orders.
• When required, grinds and polishes steel according to customer requirements as well as quality standards.
• Ability to locate finish specifications on blueprints and perform finishing work to specified tolerances.
• Complete understanding of all material and weld finishes, as well as the process to achieve them.
• Trouble-shoot malfunctioning equipment and provide an effective solution.
• Completes all time and expense reporting weekly.
• Complies with all A&B and Customer safety/housekeeping/compliance policies and guidelines.
• Order/deliver parts to customer as needed.
• Manage equipment repairs/overhaul so that performance will be to JBT Marel and Customer standards and time schedules.
• Instruct and train customer operators and mechanics on safe operation and maintenance of equipment.
• Perform final inspections on rebuilt/repaired equipment.
• Travels to customer sites as need (must have valid driver's license).
• Generate timely/accurate call reports and report problem areas or needed improvements on all equipment.
• Perform courtesy visits to customers to review installed equipment, discuss equipment performance with the customer, any changes/optimizations that they would like, and to identify opportunities for service work and new equipment sales and/or installation work when needed.
• When not performing Service Technician duties, will perform other field service work or work within plants as assigned.
• Performs other duties as assigned by Manager

Education & Experience:

• A vocational degree in welding or fabrication is preferred along with at least 5 years of welding/fabricating experience.
• GTAW-2 welding certification is required. OSHA-10 certification is required along with a 3 point First Aid (Emergency First Aid, CPR, and AED) training.
• A strong mechanical aptitude with a high degree for attention to detail and quality is a must.
• Successful candidates will possess agitator, pump and valve knowledge as well as the ability to perform hydro, spray ball coverage and dye penetration testing.
• Troubleshooting skills and strong communication skills are absolutely necessary as is the ability to use Microsoft Office.
• Process equipment maintenance and/or instrumentation calibration experience is a plus.
• Must be willing to gain proficiency in the items above.
• This is a service-oriented position. The successful candidate must genuinely enjoy working with people, have a pleasant disposition and maintain appropriate business appearance/ attire and be willing to advance the goals of the Company.

The estimated pay range for this role is $25.00 - $35.00 an hour. Please note the salary information shown above is a general guideline only. Starting salary will vary by location, qualifications, and prior experience.

Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.

Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.

Commitment to Global Safety

As a JBT Marel employee you are expected to respect internal rules and actively contribute to the delivery of the corporate Safety policy and guidance to ensure JBT Marel is a safe place to work.

JBT Marel Vision and Values

In partnership with our customers we are transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably. JBT Marel's core values are: Unity, Innovation and Excellence.

Equal Opportunity Employment:

JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at 844-286-4524.

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This is a remote position