Field Service Technician

OPEX Corporation is seeking a full-time Field Service Technician to maintain and repair advanced automation equipment at customer sites. This role is ideal for a hands-on technician who enjoys troubleshooting, working independently, and delivering high-quality customer service.

Responsibilities

• This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment
• Installing and setting up new equipment
• Diagnose mechanical and electrical issues by working directly with customers and evaluating system performance
• Keeping the customer informed as repairs are made and answer any question that may arise.
• Interact with management as well as other personnel to analyze and correct any equipment performance issues.
• Completing and submitting weekly online timecards, expense reports and field service reports
• Other duties as assigned

Qualifications

• Associate degree in Electronics and/or equivalent hands-on job experience.
• Must have excellent customer service skills.
• Possessing a driver’s license, insurance and a reliable vehicle.
• Ability to lift at least 25 pounds independently.
• Ability to maneuver a job site, including tight spaces in around our equipment.
• Valid Driver’s License and vehicle for daily use.

Physical/Work Environment

• Work is performed in both office and warehouse environments
• Frequent driving and travel throughout the workday
• Ability to lift and move equipment parts
• Frequent bending, kneeling, reaching, and working in tight spaces

Hourly Rate

• $25-30/hr, depending on experience