Field Service Technician

Position Summary:

OPEX Corporation is currently looking for a full time Field Service Technician. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues.

Responsibilities:

• This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment


• Installing and setting up new equipment


• Interact with the customer to determine the problem


• Completing field service reports


• Keeping the customer informed as repairs are made and answer any question that may arise.


• Interact with management as well as other personnel to analyze and correct any equipment performance issues.


• Completing and submitting weekly online timecards and expense report

 Qualifications:

• Associate’s Degree in Electronics and/or equivalent hands-on job experience.


• Must have excellent customer service skills.


• Possessing a driver’s license, insurance and a reliable vehicle.


• Ability to lift at least 25 pounds independently.


• Ability to maneuver a job site, including small spaces in around our equipment.

 Physical/Work Environment:

• Due to our large variety of clients worker could potentially conduct work in an office or warehouse environment


• Commuting for an extended period of time throughout duration of shift


• Must have the ability to lift heavy machine parts while on duty


• Ability to maneuver a job site, including small spaces in around our equipment


• Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job