Field Service Technician

Apex Systems is looking for a Field Service Technician to be based out of Robinson TWP near Pittsburgh, PA. We are open to entry level candidates. This position has roughly 80% travel, 3-4 day trips, with no weekends. This opportunity comes at an exciting time for the prospective candidate, as long-term growth potential is available.

Responsibilities:
Install gas monitors and associated equipment at customer sites both domestic and international.
Learn the technical aspects of gas monitors and associated equipment and train end users both onsite and over the phone.
Manage installation travel schedule and submit corresponding travel paperwork and expense reports in a timely manner.
When not traveling for installations, serve as an additional technical services support representative, fielding customer calls and responding to tech support inquiries .
Assemble and test equipment to assist with order fulfillment.
Troubleshoot electronics and repair displays and sensor assemblies, as needed.
Facilitate onsite sensor exchanges for customers, as part of the Sensor Exchange Program.
Work alongside customers in the field to troubleshoot, train end users and capture data, as needed.

Requirements:
Associate’s or Bachelor’s degree in electronics or an equivalent qualification or experience.
The successful candidate will have a strong desire to be cross-trained in product assembly and customer technical support.
Proficient in Microsoft and Google suite of products.
Experience performing electronic or instrument installations on customer sites is preferred.
Ability to multi-task and manage multiple installation projects at once.
Strong verbal and written communication skills to prepare installation manuals and training materials for customers.
Experienced with configuring Windows based computers.
Comfortable working independently and in a team environment.
Self-starter, problem-solving skills.
Positive, customer-first attitude.
Installations may require driving or flying to customer site, so U.S. driver’s license and passport are required.

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