Job Description - Field Service Technician
Job Description
The NSI Field Service Technician provide world class service / technical support, troubleshooting, repair, and servicing of industrial X-ray equipment. Products include industrial X-ray equipment, electrical/electronic control, PC, PLC, and motion controls.
Travel to customer sites for preventative maintenance, troubleshooting, repair, installations as well as emergency service, up to 80% travel required.
Ensure that all customer concerns are addressed, and the appropriate follow-up is taken.
Provide customers with timely updates regarding ETA onsite, required materials / supplies for preventive maintenance.
Assist manufacturing with system integration and installations.
Train customers in basic operation and maintenance when applicable.
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