Field Service Technician I

 Purpose of the Role

Responsible for repairing, servicing, and commissioning diesel and gas gensets. Operate MEG service trucks and equipment and perform field service work.

Key Responsibilities and Duties

• Work in a safe manner, following company safety policies, on-site customer safety policies and regulatory policies.
• Perform field inspections of generators. Determine generator condition by conducting inspections & diagnostic tests.
• Identify and repair problems with electrical and mechanical systems.
• Complete tune-ups and engine servicing / or repairing the identified problem during the diagnostic process.
• Troubleshoot & repair AC and DC controls and equipment such as engine controllers, Automatic Voltage Regulators, battery chargers, block heaters, automatic transfer switches and switchgear.
• Accurately document services performed, and actions required.
• Travel required (dependent on job location)
• After hour emergency service

Education:

•  High school diploma or relevant experience

Experience: 

• Minimum of 2 years’ experience or a related industry preferred.

Skills:

• Basic knowledge of AC systems up to 600 VAC-understand electrical fundamentals and safe work practices
• Basic knowledge of DC systems fundamentals and work practice
• Knowledge of generators, Diesel engines, controls, and systems.
• Understand basic operation of transfer switches and switch gear.
• Ability to understand wiring diagrams, motors, transformers
• Ability to use diagnostic software to identify and repair deficiencies.
• Ability to work safely around electrical components.
• Ability to complete jobs assigned with little to no supervision.
• Excellent customer service skills, which include both verbal and written communications.
• Ability and desire to participate in educational opportunities/training and reading technical and regulation publications.
• Basic computer skills (MS Office, emails, typing, etc.)
• Prefer CDL/willing to get CDL