Field Service Technician I (Onsite)

Description

Job Title: Field Service Technician I (Onsite)

About Us

Womack Machine Supply and Morrell Group have united to become Evolution Motion Solutions, an industry powerhouse in engineering and industrial solutions. With over 70 years of excellence, Womack's motion control expertise meets Morrell's premier component integration, creating a dynamic force committed to innovation and customer service. Join us as we redefine the industry and shape the future of engineering and automation. Be part of something extraordinary and make a lasting impact with us.

Culture

Our culture is a competitive advantage; our shared values provide the foundation for how we interact with each other and the way we conduct our business. Our reputation is one of integrity and accountability. We are small but mighty, and we offer a unique work environment that big companies struggle to compete with.

• Putting our people first – we take care of our people, and our people take care of our customers
• Approachable leadership – open-door policies, flat organization, collaborative environment
• Growth mindset – entrepreneurial perspective, sense of purpose
• Professional development – ongoing training in a continuous learning environment

Our Core Values

• Heart to Care
• Excellence
• Relentless Resolve
• Optimism
• Integrity
• Commitment

About this Opportunity:

The Field Service Technician I is responsible for executing the repair process for a variety of electronic and electrical product lines. 

PRIMARY DUTIES AND RESPONSIBILITIES:

 To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform their primary duties.

· Evaluate electrical and electronic equipment

· Explain issues with equipment and repairs to customers

· Troubleshoot electrical and electronic equipment and determine repair strategies

· Rebuild/rewire and repair electrical and electronic equipment per specifications

· Test repaired equipment to meet specifications

· Excellent communication, interpersonal, and diagnostic skills

· Effectively communicate with customers via phone and email

· Generate and transmit repair quotes to customers

· Fill out detailed reports and keep records on services that have been performed

· Participate in production activities according to the schedule to ensure that safety, quality, on-time delivery, and productivity goals are met

· Adheres to company guidelines and policies

· Other duties may be required

Top benefits and perks:

As a team member at Evolution Motion Solutions, you’ll enjoy:

• Benefits:  401(k) retirement with matching, Health, dental and vision insurance, Flexible Spending Account, Life and disability      insurance
• Employee discounts 
• Paid Time Off
• Referral program
• Career advancement and bonus opportunities
• Tuition Reimbursement

Location:

Evolution Motion Solutions is headquartered in Farmers Branch, TX with additional offices in TX, UT, AL, AZ, MT, OK, MA, MI IN, IL, OH and Canada. This position will be based out of our Weidman, MI facility.

Contact/application information:

To be considered, please submit your application. If we accept your application, we’ll be in touch to schedule an interview. We look forward to hearing from you!

Requirements

QUALIFICATIONS: 

The requirements listed below are representative of the education, experience, skills and/or abilities required. An individual must meet the minimum requirements as listed in each Qualifications subsection. 

EDUCATION:

• High School Diploma or G.E.D
• Associate degree, or two years training program or combined equivalent education in a technical field or electrical training program is desired, but not required

EXPERIENCE:

· Minimum of 3 years of experience in electrical or electronic repair or manufacturing environment. 

SKILLS & ABILITIES:

• Strong troubleshooting and communication skills
• Ability to effectively manage time, work independently, and maintain customer relations
• Working knowledge of electronics, low voltage DC electrical systems, and other applicable electrical hardware
• Must be able to read electrical schematics and component drawings
• Must be able to use a digital multimeter to measure current, voltage, and resistance
• Must be able to operate a DC power supply
• Intermediate computer skills, including Microsoft Office Suite
• Strong mechanical aptitude, know how to use hand tools and be familiar with hardware
• Work in a team environment
• Effectively communicate, read, and write the English language
• Demonstrated desire and ability to achieve high levels of Customer satisfaction

PHYSICAL DEMANDS: 

Typically work requires moving around an office work area. The work is physically demanding at times, requiring heavy lifting, and working in tight quarters. Physical tasks include grasping, carrying, lifting, assembling, hand-eye coordination, listening, writing, and speaking. 

WORK ENVIRONMENT: 

While performing the primary duties of the job, the employee is regularly exposed to a manufacturing or job shop environment. At times, there may be fluctuations in temperature or humidity. In some instances, dust or other particulate matter may be present. Noise levels may be loud during some work processes. Work outside normal business hours is required from time to time.

Travel is required (remove if not applicable)

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with it. 

Evolution Motion Solutions is an Equal Opportunity Employer