Field Service Technician - Orlando, FL - $25/hr

Join the DESCO Service Team

DESCO Service is seeking a skilled and motivated Field Service Technician to support our customer, Acuity Brands, with the installation, maintenance, troubleshooting, and repair of commercial lighting, electrical, and control systems.

This is a field-based position ideal for someone with hands-on electrical or technical experience who enjoys troubleshooting, working independently, traveling to customer locations, and solving technical issues in real-world environments.

The Field Service Technician will work directly with customers, DESCO management, dispatch, and manufacturer representatives to ensure service work is completed safely, professionally, and accurately.

Key Responsibilities

• Install, troubleshoot, repair, and maintain commercial lighting, electrical, and control systems.
• Perform field service activities including diagnostics, testing, commissioning, repairs, and preventive maintenance.
• Troubleshoot electrical wiring, power, low-voltage, communication, networking, and control-related issues.
• Read and interpret wiring diagrams, schematics, manuals, and technical documentation.
• Perform low-voltage wiring and Cat5/network-related work when required.
• Use electrical testing and diagnostic equipment to identify and resolve system issues.
• Communicate professionally with customers regarding equipment status, troubleshooting findings, and repairs.
• Coordinate with DESCO management, dispatch, manufacturer representatives, and customer contacts to ensure timely completion of service activities.
• Accurately document work performed, parts used, test results, and other required service information.
• Follow applicable electrical safety procedures, codes, standards, and company policies.
• Travel to customer and project locations as required.

Qualified candidates should have:

• Experience as a Field Service Technician, Electrician, Electrical Technician, Lighting Technician, or similar technical role.
• Hands-on experience working with electrical systems, commercial equipment, lighting systems, controls, or low-voltage systems.
• Strong electrical and technical troubleshooting skills.
• Ability to use electrical testing and diagnostic equipment.
• Ability to read and understand wiring diagrams, schematics, manuals, and technical documentation.
• Basic understanding of computer networking and/or Cat5 cabling preferred.
• Strong problem-solving skills and willingness to learn new systems and technologies.
• Strong communication and customer service skills.
• Ability to work independently and manage field assignments effectively.
• Valid driver's license with an acceptable driving record.
• Reliable transportation and ability to travel to customer locations as required.

Preferred Experience

Experience in one or more of the following areas is preferred:

• Commercial lighting installation and repair
• Lighting control systems
• Electrical controls or automation
• Low-voltage wiring and controls
• Computer networking and Cat5 cabling
• Construction or facility maintenance
• Electrical or electronic equipment
• Commissioning and troubleshooting
• Supporting large customer sites or multi-location projects

Work Conditions & Physical Requirements

This position requires regular fieldwork at customer and project locations. Candidates must be able to:

• Travel regularly to assigned worksites.
• Work in environments where electrical hazards may be present while following required safety procedures and using appropriate protective equipment.
• Lift, move, hold, and raise equipment weighing up to 50 pounds.
• Perform work from floor level through shoulder height and above.
• Safely use ladders when required.
• Work flexible shifts when necessary to install, maintain, troubleshoot, or inspect electrical systems.
• Work in a variety of commercial and field environments.

What We Offer

DESCO provides a supportive field-service environment where technicians have the opportunity to expand their technical knowledge while working with industry-leading systems.

Benefits and opportunities include:

• Medical and dental insurance
• Vision coverage
• 401(k)
• PTO and holidays
• Company-supported training and professional development
• Mileage/travel reimbursement in accordance with company policy
• Supportive team culture focused on safety, professionalism, and customer satisfaction

About DESCO

Every day at DESCO, we feel good knowing that what we do improves the lives of our customers and partners.

DESCO is a family- and woman-owned company with headquarters in Hadley, Massachusetts, serving customers throughout multiple regions of the United States. With more than 56 years of experience, DESCO provides a variety of services, including field service support, staffing, project management, asset management, manufacturing, and medical equipment service.

Our reputation is built on technical expertise, strong customer relationships, and our commitment to providing world-class service.

Make your next career move by joining the DESCO family.

Equal Employment Opportunity

DESCO is committed to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, citizenship status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

DESCO is committed to maintaining a professional and inclusive workplace where employees are treated with dignity and respect.

Important Work Environment Notice

Please be advised that the nature of this position requires work at a variety of customer and commercial locations. Depending on the assignment, technicians may encounter different working conditions and potential occupational exposures while performing their duties. Employees are expected to follow all applicable DESCO, customer, manufacturer, and workplace safety requirements.

www.descomed.com