Field Service Technician/Dispenser - Concrete Admixtures (Eastern WI)

Dispenser Assembly, Installation, and Service 

• Assemble, install, calibrate, and maintain dispenser equipment, including electrical and mechanical components.


• Perform preventive and emergency repairs to ensure uptime and reliability.


• Assist customers with proper use and maintenance of equipment.


• Maintain service logs, equipment inventory, and ensure parts availability.


• Coordinate with your supervisor to plan efficient installation and service schedules.

Customer Relations & Support 

• Partner with Sales Representatives to build and maintain professional customer relationships.


• Support product demand and service needs through timely, quality interactions.


• Call in delivery orders as needed and respond promptly to customer requests — overnight travel may be required.

Planning, Scheduling & Administration 

• Plan and schedule daily, weekly, and monthly service work.


• Execute administrative duties including equipment ordering, expense reports, calibration tracking, and compliance documentation.


• Follow all company policies, work procedures, and safety regulations.


• Perform other duties as assigned.

What’s in it for you 

• In this role, you will earn a competitive annual base salary of $60,000-$85,000 based on your experience and qualifications. 


• This position is also eligible for an annual discretionary bonus, which is a variable percentage of your base salary, based on individual performance and company results.


• Company vehicle and fuel card


• FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles


• 17 Days of paid, sick and vacation time annually (days are prorated in year one).


• 401K retirement with up to 6% matching program.


• Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services.


• Various other company employee-centric perks initiatives; tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more

Qualifications 

• High school diploma or GED required.


• Trade certification or 4+ years’ experience in construction or dispenser equipment preferred.


• Proficient in mechanical, electrical, and basic plumbing systems.


• Ability to read and interpret mechanical/electrical drawings.


• Valid driver’s license and good driving record.


• Physically able to climb, bend, stretch, and lift up to 50 lbs. independently (100 lbs. with assistance).


• Strong organizational, planning, and customer service skills.


• Effective oral and written communication; able to manage conflict and build positive relationships.


• Ability to maintain a high travel requirement in the assigned region.