Field Service Technicians

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Job Description - Field Service Technicians

Job Description

The future is what we make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why all our employees enjoy access to dynamic career opportunities across different fields and industries. Honeywell Intelligrated is a leading North American-based, single-source provider of intelligent automated material handling solutions that drive fulfillment productivity for retailers, manufacturers, and logistics providers around the world. Through a broad portfolio of automation equipment, software, service, and support, Intelligrated solutions give businesses a competitive edge and optimize operational performance through increased flexibility, efficiency, and accuracy. As a Lead Field Service Technician, you will be responsible for successful on-site installation, servicing, and repair processes of complex equipment and systems without direct supervision. This position will cover the following areas: OK, TX, TN, LA, MS, AL, GA, FL, NC, SC.

KEY RESPONSIBILITIES

- Assists other Technicians in the repair and maintenance of equipment

- Completes work orders, records, logs, and other written or computer-based documents according to established procedures

- Diagnoses mechanical and electrical problems using technical drawings (e.g., blueprints, electronic/mechanical schematics) and diagnostic tools (e.g. multimeter, laptop)

- Operates material handling equipment, battery equipment, moving machinery, and other powered equipment; utilizes TCPiP as a troubleshooting/setup tool

- Performs preventive maintenance and repairs on equipment (e.g., pneumatic systems, material handling equipment, hydraulic equipment, dock equipment, electronic and electrical equipment, etc.) according to safety and quality procedures

- Troubleshoots and repairs complex electrical/electronic problems with equipment, robotics, networks, PC logic controls, Programmable Logic Controllers (PLCs) and external Input/Output (I/O) devices where the repair is not immediately visible or obvious

- Assists in the development of specific technical and training documentation; assists in the development of a Technical Support Help Desk/Troubleshooting Guide

- Provides resolutions to mechanical, technical/controls issues; documents all information relating to customer support issues in CMMS and Dashboard database; utilizes resources in other departments (when necessary) to expedite the resolution of conveyor related issues

- Maintains inventory of company supplied tools

YOU MUST HAVE

- High School Diploma or GED

- 1+ years of installation, repairing & maintenance of Conveyor Systems AND mechanical/electrical sorters & palletizers

- Basic computer knowledge

- Reliable transportation to a major airport (Must be within a One Hour commute of nearest airport)

- Must be able to travel 85% of the time which may include overnight stays

WE VALUE

- Programmable Logic Controllers (PLC) experience

- Experience working with material handling systems

- Previous industry experience

- Previous technical/installation experience

- Previous customer service experience

- Good written and oral communication

- Ability to follow instructions and identify mistakes

- Bachelor degree or technical/professional certificate

BENEFITS

We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation, and education assistance. Benefits provided may differ by role and location. Visit (url removed) to learn more. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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