Field Service Technician-Switchgear, ATS, PDU (Maryland, Virginia)

Position Summary

The Field Service
Technician is responsible for the installation, commissioning, maintenance, and
repair of power distribution equipment including Automatic Transfer Switches
(ATS), Power Distribution Units (PDU), and Remote Power Panels (RPP).

Responsibilities

• Perform field-based service
  activities including installation, preventive maintenance, diagnostics,
  and repair of ATS, PDU, and RPP systems.
  
• Support startup and commissioning
  of new equipment, ensuring proper integration and operational performance.
  
• Troubleshoot and resolve
  equipment malfunctions using electrical schematics, diagnostic software,
  and technical documentation.
  
• Maintain accurate service
  documentation, including service orders, test reports, parts usage, and
  safety records.
  
• Communicate effectively with
  customers onsite to explain findings, recommend solutions, and identify
  opportunities for service improvements or upgrades.
  
• Collaborate with Engineering,
  Manufacturing, and Sales to provide technical feedback and support
  continuous improvement.
  
• Ensure strict compliance with
  OSHA, NFPA 70E, and company safety procedures at all times.
  
• Participate in training and
  certification programs to maintain technical proficiency and product
  knowledge.
  

Requirements

Required Qualifications

• Basic to advanced understanding
  of low and medium voltage power systems and components.
  
• Ability to read and interpret
  electrical one-line diagrams and schematic drawings.
  
• Proficient in the use of test
  equipment and diagnostic tools for power systems.
  
• Strong organizational and
  communication skills; ability to manage service assignments independently
  or as part of a team.
  
• Willingness to travel regularly
  (domestic and occasional international), including overnight stays.
  
• Valid U.S. driver’s license and
  ability to maintain a clean driving record.
  
• Capable of lifting and moving
  equipment weighing up to 50 pounds.
  

Preferred Qualifications

• Technical certification, military
  training, or associate degree in Electrical Engineering, Power Systems, or
  related field.
  
• Experience with OEM systems
  including Russelectric, ASCO, GE/ABB, or CAT-ISO.
  
• Prior experience in field service
  environments and/or data center infrastructure.
  
• Familiarity with SCADA systems
  and communication protocols.
  
• Ability to independently perform
  ATS, PDU, and RPP startups, including firmware upgrades and system
  calibration.
  
• CPR, First Aid, and PPE
  certification (or willingness to complete).
  

Benefits

• Competitive salary based on
  experience and qualifications
  
• Company vehicle, tools, uniforms,
  laptop, and mobile device
  
• Paid training and technical
  certification support
  
• Opportunities for career
  progression in technical and leadership tracks