Field Services Agent EUC & ClientApps Jr

Company : Softtek

Job Type : Full Time

Canton, Ms

Job Description - Field Services Agent EUC & ClientApps Jr

Job Title: Field Service Agent

Location: Canton, MS

Duration: FTE Term

Position Summary

Provide L2 technical support (incident/requirement resolution) to end users. Diagnose and resolve hardware and software incidents to end users to ensure continuity of operations. When necessary, travel to the users' locations to resolve the incident/requirement in person, guaranteeing a quick response and complying with the project's SLAs. Maximize customer satisfaction through high-quality technical support.

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Field Services Agent EUC & ClientApps Jr

Job Description - Field Services Agent EUC & ClientApps Jr

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