Field Services Technician

At LiquidStack, we’re redefining what’s possible in the data center world. As a global leader in advanced liquid cooling solutions, we’re powering the future of AI, edge computing, and high-performance systems. Our team is growing, and we’re looking for skilled professionals who want to be part of something innovative and impactful.

POSITION SUMMARY

LiquidStack is seeking a Field Services Technician who thrives in a fast-paced, scaling environment where products are advanced, customers are global, and learning is continuous. This role supports the installation, startup, commissioning, and troubleshooting of LiquidStack’s liquid cooling systems used in mission-critical data center environments.
This is a hands-on, customer-facing position ideal for someone who enjoys field work, problem-solving, and representing the company professionally at customer sites while continuing to build deeper technical expertise.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Field Service and Technical Support

• Install, start up, commission, maintain, and repair LiquidStack cooling systems at customer sites


• Perform entry to intermediate troubleshooting on mechanical, electrical, and thermal systems


• Diagnose system issues, complete repairs, and escalate complex problems when needed


• Support on-site testing, inspections, and system verification


• Complete accurate service reports, documentation, and follow-up records

Customer Interaction and Professional Representation

• Serve as a professional on-site representative of LiquidStack


• Communicate clearly with customers during service visits and startup activities


• Provide basic operational guidance and system explanations to customers


• Build strong customer relationships through reliability, responsiveness, and follow-through

Collaboration and Continuous Improvement

• Work closely with Engineering, Manufacturing, and Service teams to resolve field issues


• Share field feedback to improve product design, serviceability, and documentation


• Support training, knowledge sharing, and process improvements as the service organization scales


• Adapt quickly to evolving products, tools, and procedures in a fast-paced environment

SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES

• 2+ years of HVAC, HVAC-R, chiller, mechanical, industrial, or field service experience


• Hands-on experience with troubleshooting, startups, and system maintenance


• High school diploma or GED required


• Trade school, technical school, military training, or equivalent experience strongly valued


• Approximately 50% travel, primarily domestic with occasional international opportunities


• Work performed at customer data centers, mechanical rooms, and industrial environments


• Valid driver’s license and passport required

Preferred:

• Technical school or relevant military training (HVAC/R or related discipline).


• Experience in mission-critical or data center environments.


• Engineering degree


• EPA 608 Universal Certification preferred (or willingness to obtain)

Why Join Us?

• Competitive pay with opportunities for overtime


• Consistent day-shift schedule


• Paid time off, holidays, and great benefits


• Be part of an industry-disrupting company with room to grow


• Work on innovative technologies in a collaborative, supportive environment