Field Services Technician I (OSP)

Company : Das Health

Job Type : Full Time

St. Louis, Mo

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Field Services Technician I (OSP)

Field Services Technician I (OSP)

Department: Managed Services (MSP)
Location: St. Louis, MO (Hybrid – Up to 20% Onsite)
Employment Type: Full-Time, Non-Exempt

Position Summary
DAS Health is seeking a motivated Field Services Technician I to join our Managed Services team. This role serves as the front line for onsite and remote technical support, ensuring clients receive fast, accurate assistance with their technology needs. The ideal candidate is proactive, organized, and comfortable in a client-facing environment.
Candidates must reside within one hour of St. Louis, MO and be able to travel onsite as needed (up to 20%).

Responsibilities

General Responsibilities

Provide timely updates and communication to clients regarding service requests.
Resolve tickets within defined Service Level Agreements (SLAs).
Manage assigned tickets through completion; escalate to Field Services Technician II or Team Lead when necessary.
Support standardization of systems, processes, and tools to improve efficiency.
Follow change management and documentation procedures for system updates and configurations.
Create and maintain documentation and asset records in IT Glue.
Implement, troubleshoot, and provide basic support for:
- Client networks (firewalls, routers, switches, Wi-Fi)
- Windows Server administration
- PC applications and operating system issues
- MSP tools and systems (RMM, antivirus, monitoring tools)
Participate in client onboardings and technology deployments.
Work with third-party vendors and vendor-supported applications.
Participate in after-hours on-call rotation as needed.
Perform additional duties as assigned.

Onsite Client Support

Travel to and from customer sites as required.
Perform site assessments, inventories, discovery, and installations.
Prepare, deliver, and install PCs, endpoints, and other equipment.
Provide onsite troubleshooting and support.

Remote Client Support

Work and maintain tickets on appropriate service boards.
Troubleshoot backups and routine maintenance tasks.
Identify recurring issues and document trends.
Assist the Service Desk with call queues or tickets when needed.

Requirements

High school diploma or GED required; Associate’s or Bachelor’s in IT preferred.
1–3 years of experience in Field Services or IT support.
A+ and Network+ certifications preferred.
Fundamental networking knowledge.
Basic proficiency with Windows Server, Azure, AWS, and WVD.
Working knowledge of Microsoft 365 and Office products.
Basic knowledge of Windows, macOS, and Linux.
Strong troubleshooting and problem-solving skills.
Professional, self-motivated demeanor.
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Ability to work independently with general guidance from Team Lead.
Ability to travel to client sites as needed.
Ability to explain technical concepts to non-technical users.
Willingness to work nights, weekends, or after-hours as required.
Fast learner able to ramp up during a 1–2-week training period.

Who We Are
DAS Health is a leading provider of healthcare IT and business solutions, committed to supporting medical practices nationwide. We value collaboration, professional growth, and the opportunity to make a meaningful impact on the healthcare providers we serve.

Why Join DAS Health?

Supportive, growth-focused environment
Opportunities to expand technical skills
Mission-driven work supporting healthcare organizations
Competitive benefits and strong team culture

Original job Field Services Technician I (OSP) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Field Services Technician I Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Field Services Technician I Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Field Services Technician I (OSP)

Job Description - Field Services Technician I (OSP)

Similar Field Services Technician I Jobs in the US

Mobile Apps