Field Store Associate

Company : Sherwin-williams

Job Type : Full Time

300 Pleasant Grove Rd #200, Pleasant Grove

Job Description - Field Store Associate

Description

The Field Store Associate will be primarily responsible for driving and increasing sales at Lowe’s stores. This position will be responsible for engaging customers in the Paint and Pro departments, generating customer leads, implementing effective sales and marketing programs, providing exceptional customer service, and managing merchandising.

Part-Time Field Store Associates are also expected to ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products.

The individual selected for this role will be expected to work at Lowe’s Store #2654, located at: 300 Pleasant Grove Rd #200, Mt. Juliet, TN 37122.

This is a part-time position working weekdays/afternoons/weekends. The schedule is based on business needs and subject to change.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

The Field Store Associate plays a key role in driving sales growth, delivering training to Lowe’s associates, and ensuring high standards in service and merchandising execution.

Service

Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person by determining needs and presenting appropriate products and services
Build productive relationships and trust with wholesale and retail customers
Maintain Pro customer color files
Tint and mix products to customer specifications as needed
Maintain adequate store appearance and inventory best practices
Maintain adequate appearance of the color wall and back stock
Build and maintain knowledge of all products to ensure effective customer recommendations
Facilitate in-person customer connectivity between paint and pro desk
Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including in-store promotional events

Sales

Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors
Follow and achieve sales goals on a monthly, quarterly, and yearly basis. Assist Sales Representatives in generating sales leads by interacting customers

Training

Train Lowe's associates on product knowledge and application methods
Complete eLearning Modules
Ensure HR Cloud trainings are up to date and within compliance

Qualifications

Minimum Requirements:

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

Have at least a High School diploma or GED
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint-related products
Have previous work experience operating tinting and mixing equipment
Have a valid, unrestricted Driver's license
Able to read, write, comprehend, and communicate in more than one language
Able to read, write, comprehend, and communicate in Spanish

#SHWSales

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Field Store Associate

Job Description - Field Store Associate

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