Field Store Associate

The individual selected for this role will be expected to work at Lowe’s Store #1196, located at: 1751 Congress Pkwy S, Athens, TN 37303.
 

This is a part-time position working weekdays/afternoons/weekends. The schedule is based on business needs and subject to change.

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person by determining needs and presenting appropriate products and services
• Build productive relationships and trust with wholesale and retail customers
• Maintain Pro customer color files
• Tint and mix products to customer specifications as needed 
• Maintain adequate store appearance and inventory best practices 
• Maintain adequate appearance of the color wall and back stock
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Facilitate in-person customer connectivity between paint and pro desk
• Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including in-store promotional events

• Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis. Assist Sales Representatives in generating sales leads by interacting customers

• Train Lowe's associates on product knowledge and application methods
• Complete eLearning Modules 
• Ensure HR Cloud trainings are up to date and within compliance 

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products 
• Have previous work experience operating tinting and mixing equipment
• Have a valid, unrestricted Driver's license
• Able to read, write, comprehend, and communicate in more than one language
• Able to read, write, comprehend, and communicate in Spanish