Field Technical Service Manager

Now hiring! Field Technical Service Manager

Central, SC or Remote

Pay Range: $115,000 - $160,000

We are looking for a Field Technical Service Manager, Autofroth®  to join our Performance Materials team.

Come create chemistry with us!

The Performance Materials division is at the forefront of the much-needed sustainability transformation in plastics. Our experts co-create products with customers to bring innovations to major industry sectors such as transportation, consumer goods, industrial applications, and construction.These solutions contribute to a sustainable future by pushing the boundaries in thermal resistance, robustness and lightweight applications.

As a Field Technical Service Manager, you create chemistry by...

• Applying strong leadership skills to guide, inspire and develop the field technical service team by providing direction, support, and clear expectations.


• Shaping team priorities based on business goals and customer needs, helping team members stay focused, organized, and effective in their daily work.


• Building and maintaining trusted relationships with colleagues, customers, and partners at all organizational levels. 


• Ensuring high-quality technical experiences for customers by using sound judgment, applying chemistry and processing knowledge, solving problems quickly, addressing issues or conflicts, and confidently making technical decisions for the business. 


• Leveraging strong technical and analytical capabilities to own, develop, and share specialized technical service expertise—including PLC and control systems and customer tank and piping configurations.   


• Championing innovation by gathering and translating customer insights to contribute to the continuous improvement of product and service offerings, leading and coordinating launches of new technologies, and seeking new markets and applications for Autofroth® offerings.


• Building a comprehensive understanding of all aspects of the Autofroth® business, including supply chain and operations, to ensure seamless customer support and alignment within the business and supporting functions

If you have...

• High School Diploma, Bachelor’s Degree preferred.


• 5+ years experience in customer-facing roles.


• A commitment to travel extensively (75%+), including overnight travel.


• Ability to work independently and autonomously, with excellent verbal and written communication skills


• Demonstrated leadership skills to manage people with direct authority.


• Knowledge of polyurethane processing and equipment, polyurethane systems knowledge and troubleshooting.


• Strong problem-solving abilities and mechanical inclination for troubleshooting and maintaining equipment and able to lift up to 50 pounds.


• Commitment to workplace safety, ensuring compliance with Environmental, Health, and Safety (EH&S) and ISO standards


• Proficient in Microsoft Excel, Word, PowerPoint, email, and web-based platforms.

Create your own chemistry with you@BASF

At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.

Just some of the many benefits we offer include:

• Flexible work arrangements whenever possible


• Highly competitive retirement savings plan with company match and investment options


• Well-being programs that include comprehensive mental health support for you and your household family members


• Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)


• Back-up child and elder care with discount programs for families of all ages and stages


• Mentoring and career development opportunities that allow you to share, learn, and thrive


• Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.


• Employee crisis support for when the unexpected happens


• Access to our BASF wine cellar, employee discounts, and much more!

About us

As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!

At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.

Belong to Something Bigger. #belongatBASF

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact [email protected] to report fraud.

Pay transparency

BASF is committed to pay transparency practices. The competitive Pay Range for this role is $115,000 - $160,000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.

Equal employment opportunities

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis.