We are looking to hire a driven Field Technician to join our growing team at Pomeroy Technologies, LLC. in Dundee, MI.
Growing your career as a Full-Time Field Technician is an incredible opportunity to develop critical skills.
If you are strong in critical thinking, adaptability and have the right work ethic for the job, then apply for the position of Field Technician at Pomeroy Technologies, LLC. today!
Job Functions:
- Provides on-site field support to customers including basic troubleshooting, installation of hardware or software, and servicing and repairing systems and equipment. Verifies operational quality of system equipment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Assists in investigating and resolving complex installations and maintenance.
- Instructs customers in the operation and maintenance of systems/equipment if required.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
- Ability to walk and stand for several hours.
- Will train on automotive software and processes once hired.
- Initial training may take place on the day shift
- Business casual attire. No jeans, sneakers, hoodies. Hard sole shoe or boot
Qualifications:
- High school diploma or G.E.D.
- 1-2 years of service desk or field support experience
- Hardware and software troubleshooting skills
- Knowledge of Office 365, Microsoft applications, use of ticket system (Service Now preferred).
- Automotive IT plant experience a plus
Benefits of working as a Field Technician in Dundee, MI:
● Excellent Benefits Package
● Company offers career progression opportunities
● Generous Compensation