Field Technician – Feldco Home Renewal (Homewood, IL)
Feldco – Windows, Siding, Doors, and Roofing, a Chicago Tribune Top Workplace, is seeking Field Technicians to join our motivated and growing team. With over 45 years of experience, Feldco has built its reputation on delighting customers and making home improvement projects simple and stress-free. As a Field Technician, you’ll play a key role in that mission by performing both measurement and service appointments, ensuring accuracy, quality, and exceptional customer satisfaction every step of the way.
Feldco is honored to have been named a top workplace in 2025 by the Chicago Tribune making us an 12-time award winner!
Job Info:
Employment Type: Full-Time
Location: 17730 Hoffman Way, Homewood, IL 60430
Hours: 7:00 am – 3:30 pm; schedule rotates between Monday–Friday and Tuesday–Saturday
Salary: $20-25/hr with potential bonus opportunities
Please be advised of the following:
Possible overtime averaging 5 hours per week, paid at time and a half for hours over 40
This position requires a valid driver's license; Company Vehicle is provided
Responsibilities:
Conduct Precise Measurements
Visit customers’ homes post-sales closure to greet and take accurate measurements for windows, doors, siding, or roofing replacements
Input measurements into the system using the tablet provided to ensure the accurate creation of purchase orders
Perform Service and Repair Work
Schedule and attend service appointments requested by customers through the operations department to address issues like drafty windows, crooked window frames, etc.
Utilize the tablet to manage and view appointment schedules efficiently
Purchasing of Products
Oversee the procurement of products necessary for customer projects
Verify Contract Details
Ensure all contract details are accurate and confirmed on the tablet provided before proceeding with any installations or services
Utilize the company-issued tablet and internal systems to accurately record measurements, service notes, and project details
Conduct Installation Inspections
Perform thorough inspections of installations to verify quality and compliance with standards
Engage & Delight Customers
Provide exceptional customer service to engage with and exceed customer expectations at every interaction
Job Qualifications:
Preferred, not required: 2 + years working with home construction projects
Outstanding customer service skills
Extremely accurate and detail-orientated
PC/Tablet skills for order entry & appointment resulting
High school diploma or equivalent
Must be able to push, pull and lift a minimum of 50 lbs. and up to 100 lbs. when it is required for a service
Must be comfortable performing work on ladders
Ability to work evenings and Saturdays to meet the demands of our customers
What Can Feldco Offer You?
Leadership -- We are the #1 Replacement Window, Door, Siding, and Roofing Company in America! We take great pride in our leadership and transformation of the home improvement market.
Growth -- We have more than quadrupled our business over the past few years and are presently expanding into more new markets.
Advancement -- We have recently promoted many internal staff members to senior management positions and offer external training.
Teamwork -- We are focused on assisting each other and working together to take care of our customers.
Benefits Offered to Feldco Employees:
Health: Comprehensive medical coverage, including options for PPO and HMO plans. Coverage is available for employees, spouses, and dependents. Free Teladoc and MyStrength (mental/behavioral health) when you are enrolled in one of Feldco’s medical plans.
Dental: Dental coverage (PPO plans) including preventive services, basic and major procedures, etc.
Vision: Vision plans cover annual eye exams, prescription lenses, and frames or contact lenses.
Life and Accidental Death & Dismemberment (AD&D): Free $15,000 policy for all full-time employees
Disability Coverage: Employees can enroll in STD and LTD.
Voluntary Life Insurance: Employees have the option to purchase voluntary term life insurance with a guaranteed issue amount of $100,000. The max benefits amount is $500,000. We offer Accident, Critical Illness, and Hospital Care coverage
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