Report to duty at least 30 minutes prior to scheduled departure, to allow enough time to prepare truck and gear
Assist with equipment transfers as required
Connect with client representatives prior to departure from the shop, unless otherwise ordered by the Field Service Manager
Complete all required pre-job safety paperwork, including pre-job hazard assessment, job safety assessment (JSA), pre-job vehicle inspection, and pre-job equipment checklist
Use navigation tools to locate client worksites
Safely install, troubleshoot, and retrieve Abra equipment as required
Demonstrate comprehensive knowledge of the company’s products and services
Client and Community Relations
Always adhere to the company’s code of conduct
Always engage with clients and community members with respect and professionalism
Shop Management
Assist the Field Service Manager with the completion of pre and post job duties, including preparing vehicles (fueling, loading, etc.), testing equipment, returning vehicles (cleaning), and cleaning equipment
Assist with routine inventory counts
Assist in general housekeeping of the shop, including sweeping floors, taking out garbage, putting away PPE
Return vehicles to shop and unload equipment (job equipment, PPE, phone chargers, GPS, handheld tools, etc.) following the job
Ensure all trucks are washed (particularly the wheel wells) following each shift
Place equipment in the appropriate storage areas (ex. damaged equipment goes on the “red tag” shelf, batteries to the charging stations, etc.)
Red tag any broken/damaged equipment, set aside and notify Field Service Manager immediately
Assist in equipment troubleshooting and basic repairs
Trucks must be refueled prior to returning to the shop
Assist with inventory tracking and logs, as required
Other Responsibilities
Record and maintain all required logbooks and other paperwork requirements daily
Accurately track and record time on the Time Sheet and submit to the Field Service Manager by required deadlines
Other field service or shop projects or tasks as assigned
HSE
Actively participates in monthly safety meetings
Actively participate in all pre-job “toolbox talk” meetings
Diligently complete all required safety paperwork, including JSAs, Hazard Assessments, Hazard Reports, etc.
Follows all safety-related policies and procedures
Ensure all Safety Training Certificates are valid and available for presentation at all times
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