Finance Analyst - Senior - Positive Work Culture

Description/Comment:

GENERAL FUNCTION
RESPONSIBILITIES

• Finance Operations contractor role is heavily focused on accounts receivable including collections and account reconciliations.
• The Analyst- Finance supports the finance operations functions for high risk, complex clients completes complicated analysis & reporting and provides guidance and direction for financial management. The Analyst provides support to Account Managers for small to large-size clients. Ensures client requests are researched and follow up is completed in a timely manner.

MAJOR DUTIES AND RESPONSIBILITIES
" Interfaces daily with internal and external clients (via phone, email, etc.) to research and resolve/escalate issues accurately and in a timely manner. Ensures upward and downward communication to keep management and associates properly informed.
" Analyzes complicated data to identify trends, makes forecasts and provides recommendations/solutions that facilitate cash application of outstanding balances.
" Analyzes open receivable trends, including payment frequency and root cause analysis (i.e. denials, over/short payments, etc.).
" Manages and prioritizes the cash application process for high risk customers
" Identifies and recommends system/process modifications necessary to improve efficiency and effectiveness.
" Ensure accurate financial records of client's accounts. Provide reporting to Account Managers, clients, broker, TPA and/or auditors upon request.
" Works with key internal and external stakeholders to thoroughly understand issues that arise with high risk, complex clients for small to large-size clients.

BASIC QUALIFICATIONS
" College degree or equivalent work experience
" 2+ years of experience in Finance, Accounting or related field
" Strong analytical and problem-solving skills
" Advanced knowledge of Microsoft Word and Excel
" Ability to work in both team and individual environments
" Strong customer service and communication skills, both oral and written
" Understand and adheres to a high level of confidentiality and integrity
" Ability to quickly grasp and retain information and concepts
" Ability to multitask and prioritize handling of issues
" Ability to identify problems and take initiative to recommend solutions to Manager and implement changes
" Experience in customer service or insurance related role/processes

PREFERRED QUALIFICATIONS
" Self-starter, sense of urgency, works well under pressure
" Knowledge of vision and /or insurance benefits
" Understands third party benefits and administration
" Ability to promote integrity and a strong work ethic
" Knowledgeable in continuous improvement methods
" Knowledge and experience in SAP
" Previous Facets experience and knowledge