Finance and Insurance Manager

Description

PURPOSE:

The Finance & Insurance Manager is responsible for producing additional revenue for the dealership by selling finance and insurance programs to new and used car customers.

ESSENTIAL DUTIES:

• Treat customers in accordance with dealership policies.
• Ensure that the proper follow-up schedule is attached to all completed sales.
• Ensure that all necessary customer satisfaction forms have been completed and turned in.
• Work with service department to provide additional warranty information as necessary.
• Work with sales staff on computer follow-up system
• Maintain daily log sheet and tabulate total, share with sales manager.
• Sell financing and credit life, accident and health insurance to customers.
• Establish and maintain good working relationship with several finance sources, factory and otherwise.
• Keep general manager and sales manager apprised of all special programs sponsored by any financial
• source.
• Submit paperwork to and obtain approval from finance sources on all finance deals.
• Instruct salespeople in the methods of selling financing.
• Work with sales manager to secure a reasonable profit from every sale.
• Set up finance forecasting in conjunction with sales department forecasting to achieve a desired percent
• of penetration and income.
• Attend managers’ meetings.
• Seek insurance companies for insurance paper.
• Maintain insurance files.
• Acquire/maintain licenses for selling insurance.
• Maintain a daily operating control.
• Prepare monthly penetration reports on finance penetration and share with sales manager.
• Check all paperwork for correct in title, lien information, taxes, etc.
• Establish and meet monthly objectives.
• Assist sales manager in the “outside call” program.
• Prepare and participate in sales meetings.
• Work with sales staff in negotiating a sale in the sales manager’s absence.
• Monitor alternately with sales manager the lot traffic and compare with daily log sheet.
• Maintain a thorough knowledge of the policies and procedures of the sales department.