Finance Assistant

Automotive Finance Assistant – Job Duties

Finance & Documentation Support

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  Prepare and review all finance and lease documents for accuracy and compliance with dealership, lender, and state regulations.

  
  


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  Gather customer information and verify required documents (driver’s license, insurance, income verification, etc.).

  
  


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  Process credit applications and submit them to approved lenders.

  
  


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  Maintain digital and physical deal jackets, ensuring all paperwork is completed and filed correctly.

  
  

Customer Assistance

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  Assist customers in understanding financing options, warranty plans, and protection products.

  
  


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  Provide clear explanations of loan terms, payment schedules, and contract obligations.

  
  


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  Coordinate with the sales team to ensure a smooth transition from vehicle purchase to financing.

  
  

Lender Communication

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  Communicate with banks and credit unions to obtain approvals, update deal status, and resolve discrepancies.

  
  


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  Track lender funding and follow up on any missing or pending documents.

  
  


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  Maintain strong relationships with financial institutions.

  
  

Data Entry & System Management

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  Enter customer and deal information into dealership management systems (DMS), CRM, and lender portals.

  
  


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  Update inventory, deal numbers, and financial records as needed.

  
  


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  Run credit reports and input data into finance software.

  
  

Compliance & Audit Support

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  Ensure all deals follow federal and state laws (e.g., Truth in Lending, Privacy Act, OFAC).

  
  


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  Assist with internal audits by maintaining accurate and complete paperwork.

  
  


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  Monitor signatures, disclosures, and required forms to avoid funding delays.

  
  

Administrative & Operational Tasks

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  Manage office supplies, forms, and finance-related materials.

  
  


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  Assist the Finance Manager with daily tasks and special projects.

  
  


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  Support dealership operations with scanning, printing, and organizing files.

  
  


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  Handle phone calls, customer inquiries, and appointment scheduling.

  
  

Reporting & Recordkeeping

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  Generate daily, weekly, or monthly finance reports as requested by management.

  
  


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  Track contracts-in-transit, funding delays, and deal status.

  
  


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  Maintain organized logs of customer deliveries, warranties, and aftermarket sales.