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Meet with customers after vehicle selection to discuss financing options
Structure auto loan and lease agreements
Submit credit applications to banks and lending institutions
Negotiate interest rates and loan terms with financial institutions
Ensure accurate and timely funding of vehicle deals
Present and sell extended warranties, offer GAP insurance
Sell vehicle service contracts
Promote protection packages (paint protection, tire & wheel, etc.)
Structure deals to maximize backend gross profit
Review sales contracts for accuracy and completeness
Ensure compliance with dealership profit objectives
Analyze funding delays and resolve discrepancies
Prepare contracts for bank funding
Maintain accurate and complete deal paperwork
Verify customer income, identity, and insurance coverage
Prevent fraud and ensure compliance with all lending regulations
Minimize chargebacks and funding issues
Maintain strong relationships with banks and finance companies
Monitor lender programs and approval trends
Explain contract terms clearly to customers
Address customer questions regarding financing
Handle cancellations and product adjustments
Maintain high customer satisfaction scores
Strong sales and negotiation skills
Financial analysis ability
Knowledge of auto lending regulations
High attention to detail
Excellent customer service skills
Ability to perform in a fast-paced, high-volume environment
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