Finance Officer

PURPOSE OF THE ROLE:

At Mary Begg, the Finance Officer is based at a MBHS facility but works closely with the Finance team at Head Office to complete patient and/or third party billing, manage petty cash and review pricing of medicines. 

He/she conducts herself/himself in a professional manner and always demonstrates good customer service towards all our clients, visitors, health professionals and MBHS employees

KEY RESPONSIBILITIES

• Ensure all patient billing at clinic /hospital level is conducted accurately, competently and within the set timelines.


• Review the accuracy of billing inputs done by billing officers before the review done by the HO finance team.  


• Attend and respond to billing queries raised by the HO finance in a timely manner.


• Expeditiously attend and respond to queries from medical aid , private, companies and contractors 


• Issue Occupational Health medical quotations and invoices as well as to other contractors in Sage 


• Updating Occupational Health statements of accounts and sharing  them with contractors.


•  Conduct checks on the billing done by billing officers and share the results of such checks with the Revenue Controller on a monthly basis.


• Ensure cash receipts from Private clients is properly secured in the safe and deposited into the MBHS bank account accordingly


• Ensure all patient accounts receivables are processed on time, accurate and proper records are maintained and filed.


• Ensure all patient billing at the clinic/hospital is accurate and coincides with the items on the charge sheets for inpatient and outpatient billing.  Any discrepancies are addressed with the appropriate medical/ nursing staff and rectified immediately.


• Ensure Private clients are billed and payment for all services received and receipted


• Ensure that all admitted private patients have deposited approved upfront payment .


• Inform front office staff of procedures to be followed when dealing with private clients


• Process all bills. Clarify with the inpatient nursing/ medical staff if items are unclear on the patient charge sheets.


• File all patient charge sheets and maintain proper accounting for audit purposes.


• Assist with training any front office staff on the patient billing process and computer software systems to promote accurate and timely billing.


• Managing all petty cash at the clinic and complete the petty cash register and request for petty cash reimbursement and update in sage accounting system


• Send a daily cash register by weekly to the Clinic/Hospital Manager and Financial Accountant.


• Cooperate with internal audit in the course of their audit duties 


• Process all third-party contractors billing.  Maintain proper records of all billing charge sheets.


• Be on hand to give support to front office staff after hours, public holidays and weekends.


• Support and participate fully in monthly ,quarterly and yearly end stock counts.


• Review all the open bills in Insta on a daily basis


• Maintain proper patient billing details on MBHS software.  Create and maintain patient billing/invoicing registers as directed by the Finance Manager or Head of Finance Dept.


• Submit all completed invoices, receipts and  petty cash books to head office as instructed.


• All patient billing information must be backed up on the appropriate systems for accounting and record keeping purposes.


• Receive and make telephone calls as instructed. Identify yourself openly. Speak clearly and politely. Divert calls promptly or take messages ensuring accuracy of detail and timely delivery to the recipient.


• Maintain work operations by following policies and procedures as directed by the Company.


• Report promptly any incident or adverse event relating to staff, patients’ or visitors to the Finance Manager,Head of Finance Dept. or Hospital Manager.


• Carry out any other assignment or duties given by the Finance Manager, Head of Finance Dept or Clinic/ Hospital Manager. 

Qualifications, Experience and desired attributes:

• Full Grade Twelve (12) School Certificate or its equivalent


• Must have a diploma in Finance and Accounting / Business administration or country equivalent.


• Must be registered with the Zambian Institute of Chartered Accountants (ZICA) and maintain appropriate license (where applicable).  


• Strong organisational and communication skills.


• Ability to work independently and prioritise tasks effectively.


• Must be computer literate with excellent Microsoft excel and word acumen


• Excellent team working skills


• Detail oriented


• Strong customer service skills


• 1 year experience handling similar duties