Finance Support Assistant

About the Role

This is not a public accounting or senior finance position

As a Finance Support Assistant at Volunteers of America, you provide vital administrative and financial support that helps keep our programs running smoothly. This role supports grant billing, accounts payable, payroll processes, document management, and donation processing while ensuring accuracy, compliance, and confidentiality.

This role is centered on organization, attention to detail, and teamwork. You'll work closely with the Grant & Contract Billing Specialist and Accounts Payable/Payroll Supervisor to maintain financial records, process documentation, and support reporting requirements that help fund essential community services.

This is also a strong entry-point role for individuals interested in nonprofit finance, grants administration, accounting, payroll, or business operations. Many team members use positions like this to build experience and grow within the organization.

 Key Responsibilities

• Enter and maintain accurate data in agency databases and financial software
• Assist with monthly grant and contract billing processes
• Review financial documentation for completeness and accuracy
• Process, track, and organize physical and electronic records
• Support accounts payable and payroll functions, including data entry and reconciliation
• Assist with credit card reconciliations and QuickBooks Online entries
• Process and deposit donations using established cash-handling procedures
• Create donation reports and maintain donor records
• Maintain confidentiality of client, donor, grantor, and financial information
• Complete required documentation in accordance with agency, grant, and contract requirements
• Collaborate with staff, management, funders, and community partners
• Participate in meetings, trainings, and special projects as assigned

Who we are looking for

This role is a strong fit for individuals who:

• Enjoy working with numbers, records, and detailed processes
• Take pride in accuracy and organization
• Can manage multiple tasks and deadlines simultaneously
• Value professionalism, confidentiality, and accountability
• Work well independently and as part of a team
• Like solving problems and improving systems

Relevant experience may include:

• Administrative or office support
• Bookkeeping or accounting assistance
• Payroll or accounts payable support
• Data entry and records management
• Banking, cash handling, or financial services
• Nonprofit administration or grants support

Schedule 

Full-Time | 40 Hours Per Week

Typical schedule is Monday–Friday between:

7:00 AM – 6:00 PM

Schedule may vary based on business needs and may occasionally include evening, weekend, or holiday work.

Minimum Qualifications

• High School Diploma or equivalent
• Experience using Microsoft Excel
• Strong attention to detail and organizational skills
• Ability to maintain confidentiality and professionalism
• Strong written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Ability to pass a Comprehensive Criminal History Background Check and Driving Record Review
• Ability to maintain auto liability insurance
• Must meet minimum age requirements for the position

Preferred Qualifications

• Experience with Microsoft Excel, including formulas and spreadsheets
• Experience with QuickBooks Online
• Experience with Adobe products
• Knowledge of grants, contracts, or nonprofit funding processes
• Experience with financial reporting, bookkeeping, or accounts payable functions

Required Certifications

(May be obtained after hire)

• CPR / First Aid / Bloodborne Pathogens Certification within six months of employment

Skills for Success

• Strong analytical and organizational abilities
• Excellent attention to detail
• Ability to interpret and audit financial information for accuracy
• Proficiency with Microsoft Excel, Outlook, Word, and related software
• Ability to learn financial systems and databases quickly
• Strong customer service and interpersonal skills
• Ability to communicate effectively with diverse groups of people
• Commitment to confidentiality, accuracy, and compliance

Benefits

VOA offers a strong benefits package designed to support employees at work and outside of work, including:

• 8 paid holidays plus up to 5 discretionary holidays
• Free medical, dental, and vision insurance for eligible employees
• Free life insurance, long-term disability, and enhanced mental health benefits
• Paid sick leave, vacation, and floating holidays
• Aflac options
• 403(b) retirement plan
• Mileage reimbursement when applicable
• Ongoing training and professional development
• Public Service Loan Forgiveness eligible employer

About VOA 

Volunteers of America Eastern Washington & Northern Idaho provides housing, shelter, behavioral health, and supportive services to individuals and families throughout our communities.

Behind every successful program is a strong operational team. As a Finance Support Assistant, you'll help ensure the financial systems, reporting, and funding processes that support our mission remain accurate, organized, and effective.

If you're looking for a role where your attention to detail makes a real impact, we'd love to hear from you.