Financial Advisor

Job Summary: 

Engages in the sales of financial products and services. Provides operational, sales and administrative support to the Wealth Department. Interfaces with clients to answer questions and inquiries in an effort to meet their financial goals and objectives. Performs duties in compliance with applicable laws and regulations. Maintains knowledge of and ensures compliance with federal and state banking regulations and adheres to all bank policies and procedures. Responsible for knowledge and compliance with FINRA and SEC regulations of a securities branch office.

Essential Functions 

• Responsible for the sales of financial products and services including managed solutions, life insurance, long-term care insurance and annuity products.
• Maintains client databases; process new account openings; tracks mailings and transfers.
• Develops client proposals and gathers information in preparation for client/prospect meetings. Schedule meetings for Wealth Executives.  
• Maintains paperwork and system for IRA distributions, transfers, address changes, and misc. service items.
• Researches and prepares client reviews; develops and maintains a detailed performance reporting system.
• Develop and maintain a system for reporting calls for the weekly, monthly, and quarterly call meetings. Assists in the execution of the Wealth Management Client Service Model.
• As needed, conducts investment research, and assists in the development of client portfolio presentations.
• Provides basic information to clients and prospective clients; manages incoming service requests from clients and Wealth Executives.
• Coordinates and attends business development activities, organizes client events, public education seminars, and periodic meetings as needed. 
• Manages strategic outreach efforts with clients, prospects, centers of influence for appointments and referrals to generate interest in FSB Wealth Management.
• Assists customers with technology inquiries regarding mobile and online banking applications.
• Ensures that quality customer service standards are consistently achieved
• Performs additional duties as requested

Success Competencies:

• Customer Focus: Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships
• Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• Sales Ability/Persuasiveness: Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients. 
• Quality and Work Standards: Setting high standards of performance for self and others, self-imposing standards of excellence rather than having standards imposed. 
• Integrity: Demonstrates honesty; keeps commitments; Maintains confidentiality and meets own commitments. Adheres to organizational policies and procedures

Minimum Requirements (education and experience): 

• Bachelor’s degree or equivalent in work experience.
• 3-5 years of experience in a financial services/administrative support role required.
• Series 7, 63, 65 or 66 as well as LAH are required.
• Excellent customer service, communication, and organizational skills
• Valid Drivers License 
• Must be detail oriented and self-motivated; able to achieve responsibilities with little direction from his/her supervisor
• Strong computer skills and familiarity with various software and/or financial programs

Work Conditions:

• Physical surroundings are pleasant and comfortable with minimal exposure to injury or other hazards with moderate level of noise.
• Physical effort required; able to sit or stand for extended periods of time.